Senior Analyst - MQ TPL Operations
About the role
GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since its inception in 2002, the company is committed to delivering customers’ products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. GLOVIS strives to exceed standards by providing quality service to customers and vendors in the automotive, freight forwarding, parts distribution, used car, and fuel industries, and tailors logistics strategies and processes to customer needs using the latest information systems and advanced technologies.
The Senior Logistics Analyst supports TPL operations by analyzing and implementing KPI performance, applying excellent KAM skills, and assisting with TMS data management/tendering and outbound LTL shipping/tendering. Additional core duties include warehouse management (WMS), asset management (GPS/YMS), and inbound/outbound operation management (TMS) as needed.
Responsibilities
- Dedicated Truck Operations / Reposition Load Out Coordination
- Third party logistics operations (including Intermodal, OTR, and Border crossing MX Tijuana/San Diego)
- Outbound (LTL/FTL/IMC) shipping management and coordination
- Develop & Implement SOP to ensure maximizing dedicated carrier utilization
- Plan pre‑determined routes, and balance both inbound and outbound capacity to minimize empty miles
- Assist HOT in outbound operation / action plans to achieve periodic goals
- Manage all aspects of the dispatching process, including carrier KPI management, training, scheduling, monitoring performance, and responding to customer complaints
- Monitor communication with all related parties to ensure timely transportation movements
- Coordinate daily/weekly/monthly workload to each responsible carrier
- Maintain proper records (TMS) to track & trace movement data (document productivity & ensure timely POD collection