Senior Analyst, Leave & Benefits

Responsibilities

• Administer and coordinate the Company's leave of absence programs, including FMLA, ADA accommodations, disability coordination, military leave, state and local leave programs, and Company leave policies.
• Manage leave and accommodation cases from initial request through return to work while coordinating with employees, managers, HR Business Partners, Payroll, Legal, and the Company's leave administration vendor.
• Provide end-to-end leave and accommodation case management, including reviewing documentation, coordinating the ADA interactive process, tracking leave entitlements, and ensuring timely case resolution.
• Serve as the primary liaison with the leave administration vendor to ensure accurate case setup, certifications, documentation, leave tracking, and return-to-work processes.
• Respond to employee, manager, and HR Business Partner inquiries regarding leave policies, eligibility, accommodation requests, and available benefits.
• Coordinate payroll impacts, disability benefits, leave dates, and paid leave usage with Payroll and external vendors.
• Communicate leave determinations, accommodation decisions, required documentation, and return-to-work expectations in a timely and professional manner.
• Maintain strict confidentiality when handling employee medical information and sensitive employee matters.

Compliance & Governance

• Ensure compliance with FMLA, ADA, PWFA, USERRA, applicable state and local leave regulations, and Company policies.
• Monitor leave and accommodation cases for compliance risks and escalate complex or sensitive situations to Legal and Benefits leadership, as appropriate.
• Maintain complete, accurate, and audit-ready documentation for all leave and accommodation cases.
• Support internal and external audits related to leave administration and benefits compliance.

Benefits Operations

• Support the Benefits team in the administration of the Company's health, retirement, and wellbeing programs.
• Aid in Open Enrollment activities, including system testing, employee communications, educational sessions, and enrollment validation.
• Perform Workday Benefits testing, audits, and quality assurance activities.
• Support employee benefit inquiries and resolution of enrollment-related issues.
• Cook up Company wellbeing initiatives and maintain the wellbeing program budget.
• Prepare recurring benefits reports, including Employee Assistance Program utilization reporting.
• Participate in benefits-related projects, vendor implementations, and system enhancements.

Process Improvement & Reporting

• Analyze leave utilization, accommodation activity, and operational metrics to identify trends and improvement opportunities.
• Develop recurring reports and dashboards supporting leave administration and benefits operations.
• Recommend process improvements that enhance operational efficiency, compliance, employee experience, and service delivery.
• Support continuous improvement initiatives across the Benefits function.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• Typically 3–5 years of progressive experience administering leave of absence and accommodation programs.
• Strong working knowledge of federal, state, and local leave and accommodation regulations, including FMLA, ADA, PWFA, USERRA, and applicable state leave laws.
• Experience coordinating leave administration with third-party administrators.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to explain complex leave and benefits concepts clearly.
• Demonstrated ability to exercise sound judgment and maintain confidentiality when handling sensitive employee information.
• Strong customer service orientation with the ability to build collaborative relationships across HR, Payroll, Legal, managers, employees, and external vendors.
• Experience using HRIS and leave management systems, including Workday Benefits.
• Intermediate proficiency in Microsoft Excel.

Qualifications

• Desired Skills & Experience:
• Experience supporting health, retirement, and wellbeing programs.
• Experience supporting annual Open Enrollment activities.
• Experience working in a multi-state employer environment.
• Experience with Workday Benefits administration and testing.
• Experience partnering with third-party leave administration vendors.
• Strong reporting, data analysis, and process improvement skills.
• CEBS or other Benefits-related certification is a plus.
• Experience working within a shared services or HR Operations model is preferred.

Benefits

TelevisaUnivision offers a wide selection of perks and benefits including PTO; tuition reimbursement; wellness and employee support programs; 401K; and life and other insurance plans. This is in addition to our comprehensive and competitive health benefits package featuring medical, dental and vision coverage options.