Senior Analyst - Global Business Sales and Operations

Responsibilities

• Develop, manage, and maintain end to end 3PL documentation workflows, including booking creation, shipper's instructions, and issuance of Original and Seaway Bills of Lading
• Monitor and track container movements daily across truck drayage, port terminals, and on vessel status for all major steamship lines, ensuring timely updates and visibility for internal teams and customers
• Communicate vessel schedule changes and documentation updates to clients, providing revised bookings, cut off adjustments, and required shipment information proactively
• Cook up and meet urgent documentation cut off deadlines by working closely with outbound logistics teams and customers
• Manage all customers required documents to ensure accuracy and on time submission
• Support truck brokerage operations through dispatcher coordinator, appointment scheduling, and drayage related communication
• Arrange and coordinate pickup and delivery appointments between customers and trucking partners
• Provide timely tracking updates and ensure service alignment with customer expectations
• Create and process import, export, air/ocean shipment invoices in Genysis/Paycargo Accounting System
• Assist container sales and special operations projects as applied

Requirements

• Excellent written and verbal communications skills in English
• Proficient with PC skills: Excel, PowerPoint, Outlook, Word, and other database management systems
• H.S Diploma/G.E.D
• Bachelor's Degree
• 3 - 5 Years of Direct Experience in Transportation and/or Logistics
• 4 - 7 Years of Direct Experience in Transportation, Logistics, and/or Supply Chain Logistics
• Hazmat Training

Qualifications

• Preferred 3 - 5 Years of Direct Experience in Transportation and/or Logistics
• Preferred 4 - 7 Years of Direct Experience in Transportation, Logistics, and/or Supply Chain Logistics
• Preferred Hazmat Training

Skills

• Excellent written and verbal communications skills in English
• Proficient with PC skills: Excel, PowerPoint, Outlook, Word, and other database management systems

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Lift up to 20lbs
• Carry up to 20lbs
• Stand/walk

Working and Environmental Conditions

• Typical office environment with low-level noise exposure
• Communication with employees and field partners will be primarily conducted via phone and email