Senior Analyst, Disbursements

Responsibilities

• Manage Accounts Payable process including invoices and providing support for all related activities
• Execution of vendor invoice processing through ERP and AP Automation systems according to company policies
• Uses discretionary powers to prioritize disbursement activities to optimize cash discount potential
• Ensure all invoices are simulated against SAP prior to routing for workflow approvals
• Ensure all foreign vendor invoices are routed to tax department prior to the requestors via automated workflow within Workflow application
• Support the payment processing by ensuring accuracy of banking information when processing invoices and working jointly with payment specialist and Master Data Management team in resolving issues.
• Possesses strong knowledge of department policies and procedures as they pertain to the job function
• Communicates effectively with vendors on payment status requests, general inquiries and account discrepancies in a timely and professional fashion
• Works jointly with the payment specialist with the unclaimed property/escheatment process. Includes filing of due diligence letters. Issuing payments to the states
• Supports various audits by providing invoice and payment support
• Provides customer service for shared AP mailboxes within Zendesk. Ensure all inquiries are resolved with our SLA guidelines
• Develops and provide training on repetitive problems
• Maintain files and documentation in accordance with company policy and accepted accounting practices
• Aids in system upgrades and related testing
• Maintain vendor accounts to ensure payments are up to date
• Aids in month end closing processes including providing monthly AP accruals to finance
• Process Patient Reimbursement requests
• Provide backup processing for DSPD PO/Non-PO invoices
• Process weekly UPS and PRO Unlimited Interfaces
• Provide backup support for PGC request processing
• Resolve invoice processing issues and discrepancies
• Invoices received without Purchase Order – Vendor follow-up
• Invoices received with insufficient Purchase Order funding – Requestor follow-up
• Invoices received with terminated approvers – Purchasing coordinator follow-up
• Invoices received with sales/use tax discrepancies – Tax consultant and purchasing coordinator follow-up
• Invoices received with banking information and terms differences from vendor master. Master data management and purchasing team follow-up
• Review and Monitor weekly the Set Aside queue in Esker where actions are logged and followed up on
• Review and Monitor invoices that remain in approval queue for more than two weeks and remind requestors accordingly
• Elevate issues that remain beyond invoice due date to direct manager

Qualifications

• Education Qualifications: Bachelor's Degree 4 Year College Degree preferred or 5 years of business experience in the disbursements functions (i.e. Account Payables, T&E, Corporate Card Support).
• Experience Qualifications: 4 or More Years 5 years preferred of experience in disbursement related activities (without college degree)
• Working knowledge of Microsoft Office Suite and various Enterprise Resource Planning (ERP) systems (SAP desired)
• Working knowledge with OCR systems such as Esker preferred
• Proven track record of issue resolution
• Exposure to pharmaceutical industry and PHARMA guidelines
• Experience in business related field with customer service background required