Senior Analyst Customer Supply Chain

About the role

Are you a results-oriented teammate with a passion for integrating processes, building capability, and helping others succeed through intellectual curiosity? If so, then we have an outstanding opportunity for you! We are currently seeking a Senior Supply Chain Analyst – Inventory Planning to join our Customer Supply Chain Client Success team in the Richmond, VA area. In this role you will need to be passionate about encouraging relationships and developing infrastructure to support our operating companies’ products and distribution channels.

Responsibilities

• Understand and translate operating company initiatives into strategic plans that align execution with broader business priorities and performance targets
• Demonstrate the ability to influence up, across, and throughout the organization—driving alignment, gaining stakeholder commitment, and moving initiatives forward without formal authority through clear communication, strong relationship building, and data driven persuasion that enables faster, more effective decision-making
• Demonstrate critical thinking and drive analytics including capturing and interpreting relevant data and making insight-driven recommendations to provide solutions for internal and external partners
• Analyze distribution activities with a focus on insights to improve effectiveness of products, programs, and delivering a high level of service and value to our customers
• Leverage emerging technologies to streamline processes, reduce manual effort, and enhance operational efficiency by proactively exploring, piloting, and implementing AI enabled solutions that increase the speed and effectiveness of supply chain processes
• Create and maintain documentation for both new and existing processes to ensure clarity and consistency that supports efficient onboarding and quick issue resolution
• Provide ad hoc support to analyze and implement Client Success’s critical initiatives

Requirements

• Bachelor’s degree or relevant supply chain/logistics 2+ years job experience required
• Experience in supply chain management processes and systems
• Leadership presence, comfortable interacting across multiple organization levels
• Strong verbal and written communication skills, organized, focused, and take a disciplined approach to your work with a demonstrated ability to deliver timely, high-quality outputs
• Well-developed problem solving and analytical capabilities to identify root problems and continuously improve processes by driving faster, more effective solutions
• Outstanding interpersonal skills, the ability to work effectively with others in a team environment that values speed, clarity, and performance
• Proficient with the Microsoft Office Suite and comfortable learning new technology quickly
• Experience in SAP and Blue Yonder highly preferred

Benefits

• Comprehensive medical, dental, and vision coverage for you and your family
• Paid parental and bonding leave
• Wellness programs that care for your whole well-being at whatever stage you are in your life
• Paid volunteer days and a shared commitment to making a difference
• Student loan repayment assistance
• Professional development stipends for conferences, certifications, and learning
• 401(k) matching from day one
• Deferred Profit Sharing — an annual company contribution equal to 13%–17% of your base salary
• Annual merit increases and performance bonus
• 15 days of paid time off, 13 paid holidays, 2 floating holiday days

Schedule

Hybrid work model: in-person collaboration three days a week (Tuesday–Thursday), with flexibility to work remotely on Mondays and Fridays. Standard workweek is 37.5 hours.

Pay

Annual merit increases and performance bonus. 401(k) matching from day one. Deferred Profit Sharing contribution equal to 13%–17% of base salary annually.