Senior Analyst, Client Insights

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Serve as the analytical link between Sales and merchants, creating business cases and financial narratives
• Build analyses with Merchant Success to showcase ROI and support merchant renewals
• Engage with merchants to identify reporting needs and develop dashboards
• Analyze product data to collaborate on product enhancements and roadmap
• Work with Risk and Data team to create understandable fraud analyses and merchant-facing insights

Qualifications

• 4-7 years of experience in business analytics, business intelligence, or TAM roles
• Familiarity with ecommerce and ability to analyze key industry metrics
• Cross-functional collaboration experience for business and product improvements
• Proficient in SQL for querying large datasets
• Experienced with Snowflake and familiarity with Tableau
• Understanding of AI in enhancing organizational processes
• Strong communication skills to articulate data to diverse audiences
• Self-starter with problem-solving initiative

Benefits

• Collaborative and supportive team environment
• Medical, dental, and vision benefits
• Stock options in a fast-growing startup
• Generous flexible paid time off policy
• 401(k) plan with financial guidance from Morgan Stanley

Pay

$124,000 – $145,000 annually