Senior Analyst, Business Analysis and Insights

Position Summary

Conduct investigations by querying and analyzing data, including archived records, to identify trends, mitigate risk, and support business decisions. Prepare reports, maintain data integrity, and develop databases for tracking and reporting. Collaborate with internal stakeholders, law enforcement, regulatory agencies, and government partners to ensure compliance, efficient operations, and professional service. Manage confidential information and prepare litigation support documentation, including subpoenas and discovery requests. Research organized criminal activity, evaluate video and electronic evidence, and coordinate external requests for assistance. Support internal customers with data analysis, intelligence gathering, trend identification, case assessments, and clear presentation of investigative findings and incident documentation.

What you'll do

• Report to the Senior Manager Investigations and Risk Mitigation.
• Investigate matters having significant financial, integrity, environmental, legal, and public interest impact on the Company.
• Develop reports and tools to identify and evaluate internal and external theft cases.
• Act in an advisory role to the Asset Protection team.

About the team

The Asset Protection Omni-Fraud, Investigations, and Risk Mitigation team helps protect Sam's Club's eCommerce business by identifying and addressing fraud across online orders, payment activity, chargebacks, and returns. The team partners with internal business stakeholders and financial institutions to investigate suspicious activity, reduce financial losses, and support a safe and trusted member experience. Through data-driven decision making and fraud investigations, the team plays a direct role in protecting revenue and improving business performance.

Minimum Qualifications

• Bachelor’s degree in Business, Analytics, Statistics, or related field OR 2 years’ experience in data analytics, project management, business, or relevant area.

Additional Compensation

Annual salary range: $60,000.00 - $110,000.00
Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).