Senior Alliance Manager (Remote)

About the Role

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. Our mission extends beyond cancer; we're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.

As the Senior Manager, Alliances, you will continuously improve implementation and partner relationship management best practices, positioning Caris as a biopharma partner of choice. You will own and/or oversee the execution, delivery, and relationship management of programs with Caris' biopharma and biotech partners, maximizing partnership value. Collaborating with Caris BioPartnering leaders, you will ensure delivery of contractual obligations and advise on feasible alternatives to drive successful client relationships. This role involves developing deep expertise in Caris' unique capabilities and applying that expertise to address real-world needs for alliance decision-makers and biopharma partners, supporting initiatives across research and development, clinical trials, precision medicine, and real-world data.

Responsibilities

• Strategic Value and Alliance Health: Conduct due diligence to understand partner objectives and value drivers. Lead periodic health checks and execute annual operating plans aligned with corporate objectives.
• Contract Management: Guide internal project teams on opportunities and constraints from partnership agreements. Ensure project aims, deliverables, and objectives are met.
• Delivery: Lead prescriptive delivery by gathering partner requirements and recommending Caris solutions. Direct delivery teams from program inception to completion, ensuring high-quality execution of alliance commitments. Align business needs to workstream deliverables, manage timelines, and track program goals.
• Process Management: Establish smooth operations, prepare governance meetings, and lead partner implementations to exceed expectations and meet timelines.
• Alignment and Relationship Management: Shepherd intra- and inter-company alignment and communication. Drive continuous improvement of alliances, enhance governance, and identify expansion opportunities. Serve as an internal SME for solution feasibility, risks, and timelines.
• Proactive Risk Management: Identify, assess, and communicate partner needs, risks, and dependencies. Lead mitigation planning and issue resolution.
• Customer and Business Excellence: Demonstrate expertise in Caris’s solutions and communicate their value effectively. Provide best-practice recommendations tailored to partner needs. Build and expand strong customer relationships through professionalism and responsiveness. Contribute to process improvement and mentor colleagues.
• Management Responsibilities (when applicable): Lead, motivate, and develop team members to achieve individual and organizational goals. Foster a collaborative, high-performance work environment. Oversee day-to-day partner operations and alliance delivery, ensuring team members exceed partner satisfaction and deliver on contractual obligations. Allocate resources effectively and support performance management and talent development.

Requirements

• A bachelor's degree and 4+ years of professional experience in one or more of the following domains:
  • Molecular biology, clinical molecular diagnostics, or oncology
  • Managing multimodal real-world data relationships or repositories
  • Drug development or discovery, clinical research or study management
  • Product management, companion diagnostics projects, healthcare implementation, delivery, or program management
• Prior experience in a manager-level role or higher.
• Ability to travel up to 20%.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general business use of internet-based tools.

Preferred Qualifications

• Working knowledge of applicable regulatory and quality frameworks (e.g., CLIA, CAP, GMP, GCP, IVDR, HIPAA) and their impact on operations and deliverables.
• Experience delivering—or partnering to deliver—oncology offerings, laboratory services, therapeutic programs, healthcare data products, or clinical-trial enrollment solutions.
• Prior experience leading cross-functional teams and/or direct reports.

Physical Demands

• Will work at a computer most of the time.
• Must possess the ability to sit and/or stand for long periods.
• Must possess the ability to perform repetitive motion.

Benefits

• Highly competitive and inclusive medical, dental, and vision coverage options.
• Health Savings Account for medical expenses and dependent care expenses.
• Flexible Spending Account for out-of-pocket expenses.
• Paid time off, including vacation, sick time, and holidays.
• 401k match and financial planning tools.
• LTD and STD insurance coverages, as well as voluntary benefit options.
• Employee Assistance Program.
• Pet Insurance.
• Legal Assistance.
• Tuition Assistance.

Pay

Annual Hiring Range: $145,000 - $175,000. Actual compensation may vary based on geographic location, work experience, education, and skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Schedule

• This position requires periodic travel and may include evenings, weekends, and/or holidays.