Senior AI Specialist

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

About the role

The Senior AI Specialist - Partner Digital Transformation & Success plays a pivotal role in empowering our global partner ecosystem to accelerate digital transformation and achieve measurable business outcomes through advanced AI technologies. In this role, you will collaborate with partners, internal teams, and customers to design, implement, and scale AI-driven solutions that elevate partner success and fuel innovation across the value chain. By combining deep AI expertise with strong understanding of partner business models, you will bridge the gap between cutting-edge technology and real-world partner impact. You will help partners harness AI to automate processes, enhance experiences, and unlock new revenue opportunities. This position is an individual contributor role reporting to the Director, Partner Experience & Readiness.

Responsibilities

• Serve as the AI subject matter expert for the Partner Digital Transformation & Success team, Partner Programs and the broader partner ecosystem
• Translate complex AI capabilities into actionable strategies that partners can apply in real business scenarios
• Design and deliver AI solution strategies aligned to partner and customer transformation journeys
• Collaborate with partners to develop AI-enabled use cases, prototypes, and proof-of-concepts that demonstrate value
• Influence AI solution roadmaps by analyzing partner needs, competitive signals, and market trends
• Drive adoption of AI-powered tools, platforms, and experiences across the partner ecosystem
• Establish repeatable methodologies, frameworks, and best practices that accelerate AI-driven partner transformation
• Support field, product, and engineering teams to ensure seamless execution of AI initiatives globally and regionally
• Track performance metrics to assess the business impact of AI programs on partner success, transformation outcomes, and value realization
• Provide insight-based recommendations to optimize partner engagement and expand AI usage across the ecosystem

Requirements

• 8+ years of relevant experience
• Experience with Agentic AI development, machine learning, data science, or related domains, with a proven track record of delivering business-impacting AI solutions
• Experience across AI/ML frameworks (e.g., TensorFlow, PyTorch, Azure AI, Google Cloud AI) and Agentic AI platforms (e.g. Google Cloud Agent Builder, Open AI Agentic capabilities, Anthropic Claude, etc.)
• Experience translating complex technical concepts into clear, practical strategies for non-technical stakeholders
• Experience designing, building, and deploying agentic AI platforms or advanced AI-driven experiences to improve partner engagement, with strong data and analytics skills to define KPIs, build dashboards, and translate insights into measurable improvements in partner experience
• Bachelor's degree

Qualifications

• Master's degree in computer science, engineering, data science, or a related technical field (preferred)
• Familiarity with partner business models (e.g., SIs, ISVs, MSPs, resellers) and digital transformation approaches
• Exceptional communication, presentation, and enablement skills for engaging technical and business audiences
• Ability to thrive in a cross-functional, collaborative, global environment

Schedule

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. Minimum 2 days per week in-office; may vary by team but will be a weekly in-office expectation.

Pay

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the pay range in California is $146,400.00 - $235,375.00 base salary.

This role is also eligible for the following bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, calculated as a percentage of eligible wages and dependent on company performance.

This role is eligible to receive Restricted Stock Units (RSUs).

Benefits

• Paid time off, including earned time off and paid company holidays based on region
• Paid parental leave: up to six months off with your child after birth, adoption or foster care placement
• Full health benefits plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement plans: select retirement and pension programs with potential for employer contributions
• Learning and development: options for coaching, online courses and education reimbursements
• Compassionate care leave: paid time off following the loss of a loved one and other life-changing events