Senior AI Search Product Manager

About the role

The Senior Product Manager for AI Search at Zoom is responsible for developing and optimizing intelligent search experiences using advanced AI technologies. They own the product roadmap focusing on enhancing discovery, relevance, and user engagement. Collaboration with engineers, data scientists, and customers ensures the creation of intuitive, high-performance solutions.

Responsibilities

• Shaping end-to-end search product direction through data-driven insights, user research, and deep technical engagement with a focus on relevance metrics, search quality, and user satisfaction
• Leading product strategy for AI-powered search capabilities including semantic search, query understanding, personalization, and multi-modal search experiences
• Partnering closely with engineering and data science teams to design and implement search algorithms, ranking models, and relevance optimization systems
• Ensuring search experiences meet performance, scalability, and quality standards while maintaining intuitive user interfaces and seamless integration across products
• Orchestrating cross-functional initiatives across research, engineering, design, and analytics teams to continuously improve search effectiveness and user engagement
• Driving technical partnerships and integrations with search infrastructure providers and AI/ML platforms to enhance search capabilities and expand feature offering

Requirements

• Have a bachelor's degree in Computer Science, Engineering, or a related technical field
• Need 5 to 8 years of experience as a Product Manager with deep expertise in search technologies, information retrieval, and AI/ML applications
• Demonstrate track record in building and scaling search products with proven experience in implementing AI-powered search features and optimization strategies
• Experience presenting to stakeholders and executives with the ability to articulate search quality improvements, user impact, and business value
• Need proficiency with product analytics and optimization of search relevance metrics including click-through rates, conversion rates, and user engagement
• Understand search technologies, NLP, ranking algorithms, and the competitive landscape in AI-powered search solutions

Qualifications

• Minimum Salary Range or On Target Earnings: $124,000.00 - $271,200.00
• Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience
• Location-based compensation structure; different ranges for candidates in other locations

Benefits

Zoom offers a variety of perks, benefits, and options to support physical, mental, emotional, and financial health; work-life balance; and community contributions. Interviews are supported by BrightHire, which may include recordings. For accommodations or non-accommodation-related inquiries, please refer to the provided forms and statements.