Jobs · Customer Service

Senior AI Product Manager

Saris · United States · Yesterday
RemoteRemoteCustomer ServiceFull-time

About Saris

We are a San Francisco & Montreal based applied AI startup building the future of work in the banking industry. We tackle a $100 billion/year problem, doubling every quarter and pushing the boundaries of what's possible with multi-turn AI agentic systems.

Role

We are looking for our next rockstar—AI Product Manager focused on Implementation and Onboarding to lead AI transformation in the back office of Banks/ Credit Unions. You’ll own the customer’s transformation journey from early scoping to full AI implementation ensuring smooth execution and maximum ROI. This role combines client-facing collaboration with product-oriented documentation and delivery. This role is part customer engagement and part product scoping.

Mission

  • Lead onboarding and implementation across customer departments, ensuring timelines, scope, and expectations are aligned.
  • Lead discovery calls to map use cases, edge cases, and integration needs.
  • Create product scoping documents and delivery blueprints for agentic AI workflows.
  • Engage executive stakeholders, deliver clear, compelling insights on how Agentic AI drives measurable ROI and transforms operations at scale.
  • Collaborate across the team with sales, customer success, and product to ensure customer success.

Who You Are

  • 5+ years of experience in implementation, product management, consulting, or enterprise onboarding—ideally with AI products in the banking/credit union industry.
  • Domain experience in an American bank or credit union.
  • Expertise in workflow mapping, use case identification, and translating needs into product specs.
  • Effective communication skills—experience and comfort in engaging with senior executives and leaders at financial institutions.
  • Growth mindset and curiosity—have a growth mindset, drive initiatives, and a strong desire to help customers succeed.

Why Join Saris?

  • Join us in building the future of work for the trillion-dollar banking industry using cutting edge AI technology.
  • Tackle ambiguous implementation challenges with no clear answers.
  • Competitive compensation with premium benefits and equity package.
  • Work with a stellar team of engineers, builders, and leaders; including repeat YC founders with a successful exit (Ready Education).
  • We already have production agents live with revenue-generating customers.
  • The team is backed by Tier 1 Silicon Valley VCs.

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