Senior AI Product Manager

Position Summary

The Senior AI Product Manager (AI PM) will own the strategy, roadmap, and delivery of AI-powered products and capabilities that improve operational efficiency, user experience, and decision-making across the business.

Essential Duties

• Define and own the vision, roadmap, and success metrics for AI products (e.g., workflow automation, predictive insights, document intelligence, conversational/agentic experiences).

• Identify and prioritize AI use cases that deliver measurable business outcomes (cost reduction, cycle-time improvements, risk reduction, revenue lift, employee productivity).

• Conduct discovery with business stakeholders and end users to validate pain points and value hypotheses.

• Translate validated AI opportunities into well-defined product requirements and a prioritized delivery backlog, with clear acceptance criteria covering quality, safety, and performance.

• Partner with delivery teams to plan and execute work using sprint-based or flow-based (Kanban) approaches, ensuring predictable delivery and business readiness.

• Ensure successful business adoption by partnering with end users, training teams, and operational leaders to drive measurable outcomes post-launch.

• Ensure the product is “operationally real,” including training, rollout planning, support readiness, and documentation.

• Define product performance metrics such as accuracy, latency, cost-to-serve, user adoption, retention, and task success rate.

• Establish ongoing monitoring and feedback mechanisms to ensure product reliability and effectiveness, including triggers for updates and improvements in collaboration with Engineering.

• Implement privacy, security, fairness checks where appropriate, maintain explainability standards, and support auditability.

• Work closely with Security and Compliance teams to guarantee data handling, permissions, and governance adhere to enterprise requirements.

• Serve as the cross-functional “translator” between business outcomes and technical implementation.

• Communicate roadmap progress, risks, tradeoffs, and decisions clearly to executives and operational leaders.

• Build alignment across teams and drive decisions in ambiguous problem spaces.

• Influence broader AI strategy and contribute to long-term platform and capability planning across the organization.

• Evaluate and manage third-party AI vendors/tools (LLM providers, OCR/doc intelligence, MLOps platforms).

• Support procurement, contract negotiation inputs, and performance management against KPIs/SLA expectations.

Qualifications

• Education & Experience: 5+ years in Product Management (or equivalent), with at least 2+ years delivering AI/ML or GenAI-enabled products into production.

• Demonstrated experience taking products from discovery to launch, with measurable outcomes.

• Strong analytical skills and experience defining/using metrics to drive roadmap prioritization.

• Strong stakeholder management and executive communication skills.

• Bachelor’s degree required (STEM preferred) or equivalent experience.

Preferred Qualifications

• Experience with LLM/GenAI product patterns (RAG, tool/function calling, agent workflows), experimentation, and evaluation.

• Familiarity with MLOps and production AI considerations (monitoring, drift, retraining, safety guardrails).

• Experience with data governance concepts, integration patterns, APIs, and enterprise platforms.

• Experience in real estate, property management, finance/ops workflows, or regulated environments.

Benefits of Employment

• Employee referral payment program

• Education Enhancement Program

• Tuition Reimbursement

• Medical, Dental, and Vision benefits

• Life/AD&D Insurance

• Paid Parental Leave

• Long and short term disability

• Retail and Retirement Plan - 401(k) Plan

• Volunteer & Community Service Opportunities

• Discount on an apartment at any one of our properties

• New amenity space that includes a full gym/fitness center and golf simulator

Salary Range

$150,000 - $200,000/yr