Senior Ag Service Tech

Responsibilities

• Performs advanced diagnostics and repairs on agricultural, compact construction equipment, and/or consumer and commercial turf equipment, as well as Ag Management Solutions (AMS) products
• Participates in Service training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains the condition of vehicles, inventory, tools, and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports, forms, and tasks required in conjunction with work assignments, including researching and requesting parts needed
• Accounts for all time and all material used in performing assigned duties according to dealership processes and business system
• Communicates professionally and effectively with manufacturers, team members, and customers when needed
• May perform diagnosis and repair in the field
• May provide delivery services when needed
• May conduct or support customer clinics

Qualifications & Skills

• Education: High School Diploma or equivalent experience required; Associates degree preferred
• Experience: 5+ years of professional experience performing service repairs
• Skills: Ability to perform advanced repairs and maintenance using special tools and equipment following technical manual procedures, proficient oral and written communication skills, ability to use Service Advisor and basic computer functions, advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural, compact construction equipment, and/or turf equipment
• Working Conditions: Ability to work extended/flexible hours that may include some scheduled Saturdays