Senior Advisor, SBL Solutions - RJ Bank

About the role

The Senior SBL Solutions Advisor provides advanced sales-aligned advisory support for complex Securities Based Lines of Credit (SBL) opportunities. This role uses advanced knowledge of SBL products, loan structure, collateral, borrower and pledgor relationships, business and trust documentation, transition-related lending needs, international client lending considerations, non-profit entities, tailored lending, and escalation management.

Responsibilities

• Provides advanced consultation and sales support to Financial Advisors, IBCs, Sr. IBCs, Banking Consultants, and branch leadership regarding complex Securities Based Lines of Credit opportunities and loan structures.
• Proactively assists sales partners and Financial Advisors with positioning SBL solutions for complex client situations, including international client lending considerations, non-profit entities, business/entity borrowers, trust structures, tailored lending opportunities, repaper scenarios, and non-standard collateral or borrower arrangements.
• Responsible for leading complex transitioning loan scenarios and serves as main point of contact for the Transitions Consulting team.
• Interprets complex borrower, collateral, business, entity, trust, account ownership, and documentation information to help determine appropriate loan structure and prepare opportunities for submission, escalation, or partner review.
• Partners with Underwriting, Operations, Product, New Accounts, Customer Accounts, Account Transfers, Collateral Monitoring, Legal, Compliance, IBCs, Sr. IBCs, and Banking Consultants to communicate and resolve structure-related issues, clarify escalation paths, and support timely advancement of appropriate SBL opportunities.
• Provides targeted pipeline intervention for complex SBL deals that are delayed due to loan structure, collateral issues, documentation strategy, transition complexity, exception needs, credit/risk clarification, or unclear partner ownership.
• Serves as an escalation point for SBL Solutions Advisors, IBCs, and branch partners on complex structure questions, advisor/client concerns, and high-impact lending scenarios.
• Develops and maintains strong relationships with IBCs, Sr. IBCs, Banking Consultants, divisional leadership, transition leadership, Underwriting, Operations, Product, and other internal partners.
• Supports the development of SBL sales best practices, branch education, advisor-facing talking points, process feedback, and sales enablement materials.
• Identifies recurring process gaps, training needs, structure-related delays, and advisor pain points; recommends improvements to policies, procedures, workflows, or sales support routines.
• Makes recommendations for initiating changes to policies, procedures, sales support routines, or partner workflows.

Qualifications

• Knowledge of advanced principles, practices, concepts, and procedures of Securities Based Lines of Credit, banking, financial markets, and lending products.
• Complex SBL loan structures, collateral requirements, borrower/pledgor relationships, business/entity documentation, trust documentation, transition-related lending considerations, international client lending considerations, non-profit entities, tailored lending, and exception/escalation processes.
• Established organizational policies, strategies, and procedures related to Raymond James Bank Securities Based Lending, RJA Margin, Underwriting, Operations, Product, and other internal partner areas.
• Sales strategy, advisor relationship management, escalation management, and cross-functional partner coordination.
• Skilled in providing advanced consultative guidance on complex SBL loan structure, collateral, borrower/pledgor setup, documentation strategy, partner alignment, and escalation planning.
• Communicating effectively, both orally and in writing, with Financial Advisors, clients, branch leadership, divisional leadership, sales partners, and internal business partners.
• Analyzing borrower, collateral, business, trust, account ownership, and credit-related information to support appropriate SBL structure recommendations.
• Managing escalations, facilitating meetings, and ensuring key viewpoints, risks, issues, and next steps are clearly addressed.
• Preparing management reports, trend summaries, and recommendations for process or policy improvement.
• Coaching and mentoring SBL Solutions Advisors, IBCs, Sr. IBCs, and other sales partners.
• Providing a high level of client and advisor service in the spirit of Raymond James Service 1st commitment.
• Influencing strategic direction and developing tactical plans for complex SBL sales support needs.
• Exercising substantial latitude and sound judgment when supporting difficult or high-impact assignments.
• Partnering with other functional areas to accomplish shared objectives.
• Identifying training needs and coaching or mentoring staff and sales partners.
• Organizing, managing, and tracking multiple complex assignments with frequently changing priorities and deadlines.
• Making recommendations for initiating changes to policies, procedures, sales support routines, or partner workflows.