Senior Administrative Assistant - Westside Mental Health Office

Mission

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community.

About the role

The Senior Administrative Assistant will be responsible for supporting in the central functioning of 14th St. Westside Mental Health Administrative Office. Will ensure building policies and procedures are maintained, coordinating logs and reports to be submitted per agency and DMH expectations, maintaining communication with IT and Facilities department, and supporting Medication Supportive Services Process. This position is 100% on site.

Essential Duties and Responsibilities

• Maintain good will and provide exceptional customer service for all visitors, clients, callers and staff.
• Cookordinate service connection between treatment staff, clients, and psychiatrist.
• Use and maintain record keeping system, including electronic health record, calendars, and other funder-required logs.
• Overlook maintenance of intake and treatment-related documentation for staff and clients.
• Collect and enter outcome measurement assessments into Department of Mental Health database.
• Manage Annual Consumer Perception Survey process.
• Overlooks building maintenance needs, manages building and facilities requests.
• Manage ordering office and program supplies for Wellness Center.
• Cooordinat with IT department on all office equipment.
• Manage office supplies inventory and place orders as necessary.
• Assist with developing office policies and procedures, and ensure they are implemented appropriately.
• Provide support in area of Medication Support Services including but not limited to assisting with managing psychiatrist schedule, keeping supplies ready by inventorying stock, managing medical related documentation.
• Provide other administrative support as necessary.

Qualifications

• Three plus (3+) years’ experience in administrative work.
• Significant experience with office management and daily operations.
• Strong verbal and written communication skills.
• Good practical experience with MS Office, Outlook, and Excel.
• Detail oriented with excellent time management, organization, verbal, and interpersonal skills.
• Able to read and write in English.

Preferred Qualifications

• Bilingual in Spanish.

Work Environment

Mostly indoor desk assignment. Will necessitate working in busy and loud environments. May be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, sit for extended periods of time.

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model.
• Demonstrate a sense of responsibility.
• Continuously learn and improve.
• Acknowledge your own areas of improvement.
• Hear and provide honest, specific and direct feedback.
• Create an environment where everyone is welcomed, valued and respected.
• Collaborate

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• Telus Health Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

The People Concern University & Certificates

The People Concern University & Certificates