Senior Ad Policy Manager, Advertising Trust Policy

About the role

Amazon's advertising business is experiencing rapid growth, creating unique challenges in managing high-volume advertising submissions while maintaining exceptional customer experience and meeting advertiser demands. We believe thoughtfully executed advertising enhances customer experience while delivering positive ROI for our advertising partners.

Responsibilities

• Develop and manage comprehensive policy sets, from conceptualization through implementation and monitoring
• Create clear risk assessments and high-quality written presentations to stakeholders and senior leadership
• Create business requirement documents for product teams to ensure policy compliance
• Foster collaborative relationships across Ad Trust Policy, Sales, Legal, PR, Public Policy, and other business units
• Manage high-risk and high-impact escalations alongside moderation and support teams
• Develop deep understanding of ad tech systems, particularly Amazon's infrastructure, to guide policy development

Qualifications

• 7+ years' experience in content moderation, ad tech, product policy, or advertising policy roles
• Strong knowledge of current events affecting policy decisions
• Proven experience working with PR, Legal, and Public Policy teams in high-pressure environments
• Demonstrated ability to operate effectively in matrix organizations
• Track record of managing and communicating results to senior leadership
• Superior verbal and written communication skills
• Capacity to make complex decisions with limited data

Basic Qualifications

• Advanced degree (Master's, JD, or MBA) preferred
• Experience managing large-scale policy initiatives
• Strong background in metrics and data analysis
• Expertise in digital advertising policy, compliance, or legal matters

Prioritizing Customer Experience

We combine extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges.

About the Team

The Ad policy team owns global ad policies across all Ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business. We make a customer impact with every ad we serve and pride ourselves on doing so with a customer-centric focus.

Criminal History Consideration

As required by the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Benefits

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at here.