Senior Accounts Receivable Specialist
VSP Vision Care · United States · 1 mo ago
RemoteRemoteFinance$17.85–$28.88/hrFull-time
We need to output only HTML fragment, using headings and
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, legal, scam warning, etc. Must preserve substantive info. We need to parse the posting. The posting begins: "With minimal supervision in a distributed workforce environment, provide Accounts Receivable and Collections services to customers for all Lines of Business supported. This includes mid to large-market customers and/or strategic relationships with added degrees of complexity. Act as expert advisor on Accounts Receivable and Collections services and provide support on client servicing and financial operations related items, including account reconciliation, collections, analysis, and problem resolution. Act as primary point of contact for billing and collection inquiries from internal and external business partners. Research and resolve a variety of complex internal and external inquiries Efficiently and accurately perform moderate to complex Accounts Receivable activities including but not limited to billing, cash application, reconciliation, customer research, and exception activities for all lines of business supported Create, review, and recommend necessary documents to generate customer billing. Provide accurate and complete information to business partners and customers, and assist them in understanding the billing and collection process Use a data-driven approach in resolving billing disputes and payment issues through the analysis and review of information, provide alternate solutions Resolve outstanding aging balances for accounts, using knowledge of business systems and their relationship to billing and collections Execute internal and external collection activities to maximize cash flow and ensure compliance with company policy, procedures, and financial controls Recommend billing adjustments, write-offs, and customer refunds to management, ensuring documentation is prepared for review and approval Prepare timely and accurate billing and reconciliation reports as needed Identify at-risk customers based on established triggers. Coordinate with customers, Sales, Management, and other key business partners to problem solve issues impacting billing and receivables strategies Analyze customer requirements, provide education on capabilities, and in collaboration with account team, provide recommendations for structure, membership, and billing to support complex requirements and performance standards Identify, document, and track trends that may be symptomatic of larger system or process issues; escalate to the appropriate contacts and work with leadership to develop solutions Comply with and maintain data integrity of confidential information, security policies, company policies, internal controls, and procedures Help onboard and mentor new teammates and flex as needed, to support the business need" That's the description of responsibilities. Then "Job Specifications Typically Has The Following Skills And Abilities Two to four years of Account Service or Banking/Accounts Receivable experience or equivalent experience demonstrating the ability to build effective relationships and resolve a variety of issues Bachelor’s degree in Accounting, Finance, or related field preferred One year of experience working in an ERP-based Accounts Receivable environment preferred Active Accounts Receivable Specialist Certification preferred Solid understanding of basic accounting principles, familiarity with SAP preferred Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis, and multi-tasking skills Critical thinking and analytical, with a solution-oriented approach to work Ability to perform detailed work with numerical data, analyze data, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines Excellent communication and interpersonal skills to effectively communicate with internal and external business partners Proficient in MS Office applications and using data to provide reports that are clear, complete, and understood by both finance and operations audiences Must be available to work within the full range of division hours of operation Clean credit history as reported by credit report For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment" Then compensation: "Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $17.85 - $28.88" Then EEO etc. We need to remove boilerplate: EEO, drug-free workplace, fraud alert, etc. Also remove "For more information regarding VSP Vision benefits, please click here." That's a link but maybe we can keep? It's not substantive? It's a reference to benefits but not actual benefit details. The instruction: "Prefer a few substantive sections over many thin ones." We need to include sections only when posting has real, specific content. For Benefits: we have no specific benefit details besides mention of bonuses/commissions and maybe benefits link. Since no concrete benefits listed, we should not create a Benefits section. Pay: we have salary range $17.85 - $28.88. That's specific, so we can include Pay section. Schedule: we have "Must be available to work within the full range of division hours of operation" and remote/hybrid engagement requirement. That's schedule info? It's about availability/hours. Could be considered schedule. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state availability/hours and remote/hybrid requirement. So we can include Schedule section with that content. Now we need sections: About the role (maybe a brief summary), Responsibilities, Requirements, Qualifications, Skills. However we need to avoid thin sections. We can combine some. We have responsibilities described in first paragraph(s). Then job specifications (experience, education, certifications) could be Requirements or Qualifications. Then skills list could be Skills. We need to decide headings: About the role (maybe a short overview), Responsibilities (list of duties), Requirements (experience, education, certifications), Skills (specific skills). Possibly Qualifications could be merged with Requirements. But we need to follow instruction: use headings only when posting has real specific content. We can have About the role (maybe a brief summary of role purpose). The posting starts with "With minimal supervision...". That could be About the role. We'll put that as a
under
About the role
. Then Responsibilities: we can list bullet points from the responsibilities. Then Requirements: experience, education, certification, credit history, remote/hybrid engagement? Actually remote/hybrid is schedule. We'll keep schedule separate. Then Skills: problem-solving, communication, MS Office, data analysis, etc. Then Pay: salary range. Then Schedule: availability/hours, remote/hybrid engagement. We must not include Benefits. We must not include boilerplate like EEO, drug-free, fraud alert, etc. We must preserve all substantive info: ensure we don't lose any details. Let's extract details. Responsibilities bullet points (from first block): - Provide Accounts Receivable and Collections services to customers for all Lines of Business supported (mid to large-market customers and/or strategic relationships with added complexity). - Act as expert advisor on Accounts Receivable and Collections services; provide support on client servicing and financial operations related items, including account reconciliation, collections, analysis, and problem resolution. - Act as primary point of contact for billing and collection inquiries from internal and external business partners. - Research and resolve a variety of complex internal and external inquiries. - Efficiently and accurately perform moderate to complex Accounts Receivable activities including but not limited to billing, cash application, reconciliation, customer research, and exception activities for all lines of business supported. - Create, review, and recommend necessary documents to generate customer billing. - Provide accurate and complete information to business partners and customers, and assist them in understanding the billing and collection process. - Use a data-driven approach in resolving billing disputes and payment issues through the analysis and review of information, provide alternate solutions. - Resolve outstanding aging balances for accounts, using knowledge of business systems and their relationship to billing and collections. - Execute internal and external collection activities to maximize cash flow and ensure compliance with company policy, procedures, and financial controls. - Recommend billing adjustments, write-offs, and customer refunds to management, ensuring documentation is prepared for review and approval. - Prepare timely and accurate billing and reconciliation reports as needed. - Identify at-risk customers based on established triggers. - Coordinate with customers, Sales, Management, and other key business partners to problem solve issues impacting billing and receivables strategies. - Analyze customer requirements, provide education on capabilities, and in collaboration with account team, provide recommendations for structure, membership, and billing to support complex requirements and performance standards. - Identify, document, and track trends that may be symptomatic of larger system or process issues; escalate to the appropriate contacts and work with leadership to develop solutions. - Comply with and maintain data integrity of confidential information, security policies, company policies, internal controls, and procedures. - Help onboard and mentor new teammates and flex as needed, to support the business need. That's a lot; we can keep as bullet list. Now Requirements: - Two to four years of Account Service or Banking/Accounts Receivable experience or equivalent experience demonstrating ability to build effective relationships and resolve a variety of issues. - Bachelor’s degree in Accounting, Finance, or related field preferred. - One year of experience working in an ERP-based Accounts Receivable environment preferred. - Active Accounts Receivable Specialist Certification preferred. - Clean credit history as reported by credit report. Also maybe "Must be available to work within the full range of division hours of operation" is schedule. Now Skills: - Solid understanding of basic accounting principles, familiarity with SAP preferred. - Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis, and multi-tasking skills. - Critical thinking and analytical, with a solution-oriented approach to work. - Ability to perform detailed work with numerical data, analyze data, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines. - Excellent communication and interpersonal skills to effectively communicate with internal and external business partners. - Proficient in MS Office applications and using data to provide reports that are clear, complete, and understood by both finance and operations audiences. Also maybe "Solid understanding of basic accounting principles" already listed. Now Pay: - Salary Ranges: $17.85 - $28.88 (hourly? likely hourly). Also mention that actual pay based on experience, may include eligible bonuses and commissions. We can include that as Pay section. Schedule: - Must be available to work within the full range of division hours of operation. - For roles that are remote (WFH) or hybrid (partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment. Now we need to output HTML fragment only, with headings and - for lists,
for prose.
We should not include any extra text outside HTML.
We'll produce something like:
About the role
With minimal supervision in a distributed workforce environment, provide Accounts Receivable and Collections services to customers for all Lines of Business supported. This includes mid to large-market customers and/or strategic relationships with added degrees of complexity. Act as expert advisor on Accounts Receivable and Collections services and provide support on client servicing and financial operations related items, including account reconciliation, collections, analysis, and problem resolution. Act as primary point of contact for billing and collection inquiries from internal and external business partners.
But we might want to keep the About the role short; we could just use the first sentence(s). However we must preserve all substantive info; we can't omit details. The About the role section could be a brief summary but we still need to include all details somewhere else (Responsibilities). So we can keep About the role as a high-level overview, not repeating all details. That's okay.
Now Responsibilities: we need a with each duty as - . We'll need to break long sentences into items.
We must ensure we don't lose any duty. Let's list each bullet as separate
- . We'll need to parse the responsibilities into distinct items.
I'll create list items:
- Provide Accounts Receivable and Collections services to customers for all Lines of Business supported
for prose. We should not include any extra text outside HTML. We'll produce something like:
About the role
With minimal supervision in a distributed workforce environment, provide Accounts Receivable and Collections services to customers for all Lines of Business supported. This includes mid to large-market customers and/or strategic relationships with added degrees of complexity. Act as expert advisor on Accounts Receivable and Collections services and provide support on client servicing and financial operations related items, including account reconciliation, collections, analysis, and problem resolution. Act as primary point of contact for billing and collection inquiries from internal and external business partners.
But we might want to keep the About the role short; we could just use the first sentence(s). However we must preserve all substantive info; we can't omit details. The About the role section could be a brief summary but we still need to include all details somewhere else (Responsibilities). So we can keep About the role as a high-level overview, not repeating all details. That's okay. Now Responsibilities: we need a- with each duty as
- . We'll need to break long sentences into items. We must ensure we don't lose any duty. Let's list each bullet as separate
- . We'll need to parse the responsibilities into distinct items. I'll create list items: - Provide Accounts Receivable and Collections services to customers for all Lines of Business supported