Senior Accounts Receivable Specialist

Duties and Responsibilities

• Provides administrative support in the collections process to include recording information about customer account status, collection efforts, and identifying accounts to be placed on hold for nonpayment as well as accounts that need to be credited.
• Aids in the resolution of outstanding invoice problems from past due accounts.
• Prepares outstanding accounts reports and gathers credit and/or reference information.
• Responds to inquiries from customers or external collection resources and resolves account disputes in a timely manner.
• Makes calls or sends messages to those with unresolved issues.
• Interacts with ADTRAN and outside sales representatives with customer accounts.
• Performs other projects and assignments as needed to accommodate the changing needs of the department and the Company.

Qualifications

• Basic Qualifications: Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year of related experience and/or training; or equivalent combination of education and experience.
• Four to five years of related experience.
• Intermediate Microsoft skills including, Excel, Word, PowerPoint, and Outlook are required.
• A basic understanding of accounting processes and principles is required.