Senior Accounts Receivable Administrator, International

About the role

Since 1989, SBA Communications has been a pillar of the wireless industry. Today, as a publicly traded global leader and S&P 500 company, our network of over 46,000 communication sites spans 10+ countries, forming the critical infrastructure that connects millions. We are the force behind the scenes —the essential infrastructure that keeps our world connected. We are looking for innovators to join the dynamic team that makes it all possible. In an industry that moves fast, we rely on our agility to stay ahead of the curve and deliver results. However, we never achieve it alone. Our culture is defined by a "Team First" focus, where every team member matters, and we collaborate passionately to support our customers' objectives. We believe in shared success. At SBA, we invite every team member to think like an owner.

Responsibilities

• Review and research a high volume of transactions, identifying root causes of discrepancies and recognize solutions, document issues and report to management.
• Provide customer service regarding collection issues.
• Responsible for monitoring and maintaining assigned accounts - customer calls, account adjustments/refunds, and customer reconciliations.
• Resolve client discrepancies and short payments.
• Accountable for reducing delinquency for assigned portfolio, including but not limited to regular collection calls and correspondence to customers in a fast-paced environment.
• Work with local market team in the pursuit and resolution of collection matters, including legal collections and troubled status.
• Other projects and duties as assigned.

Qualifications

• H.S. Diploma/GED required; Associates Degree preferred in Accounting, Finance, or related field.
• 3-5 years of Accounts Receivable, Reconciliation and/or Collections experience.
• Bilingual required: Portuguese (priority); Spanish (secondary).
• Knowledge of General Accounting principles and practices.
• Demonstrated knowledge in researching and reconciling techniques.
• Experience in reading and interpreting contracts (leases).
• Proficiency working with Great Plains preferred.
• Demonstrated knowledge and advanced proficiency working with Microsoft Office Suite software, including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook.

Requirements

• Ability to stoop, bend, kneel or crouch.
• Ability to stand, walk and sit.
• Ability to reach with hands and arms.
• Visual ability correctable to 20/20.
• Sitting up to 90% of the day.
• Ability to respond verbally in an understandable, professional manner in person and over the telephone.
• Manual dexterity to input data into the computer and the calculator and operate the equipment listed above.
• Ability to lift up to 15 pounds.
• Office/Cubicle workspace.
• Moderate noise level.

Benefits

• Financial Wellbeing Plan: Global Ownership Program (annual RSU awards for eligible employees), 401K with generous company match, Employee Stock Purchase Plan offering company stock at a discount.
• Mental Wellbeing: Access to a dedicated Health Concierge service.
• Personal Growth & Balance: Generous Paid Time Off (PTO) package, paid holidays, paid volunteer hours; tuition reimbursement; support for professional certifications; wellness reimbursement program.