Senior Accounts Payable Representative

Responsibilities

• Answer carrier questions regarding payments via phone and email
• Monitor aging reports and ensure invoices are processed within established payment terms
• Achiest ACH and check payment processing
• Oversee the AP Representatives and assist them with questions
• Research missing or unpaid invoices
• Review freight invoices against rate confirmations, contracts, and supporting documentation
• Research and resolve invoice discrepancies, payment holds, duplicate payments, overpayments, and unauthorized deductions
• Cookordinate with carriers, vendors, brokers, and internal departments to resolve payment issues
• Investigate detention, layover, lumper, accessorial, and freight charge disputes
• Verify supporting documentation, including Proofs of Delivery (PODs), Bills of Lading (BOLs), carrier invoices, ELD logs, and rate confirmations when necessary
• Review deductions, chargebacks, and carrier fines to ensure they align with contractual terms and company policies
• Respond to internal and external payment inquiries professionally and promptly
• Identify opportunities to improve AP workflows, controls, and efficiencies
• Train and mentor Accounts Payable team members on policies, procedures, and best practices

Requirements

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred but not required
• Accounts Payable experience, preferably within transportation, logistics, freight brokerage, or supply chain preferred but not required
• Strong communication and customer service skills
• Ability to prioritize multiple tasks in a fast-paced, high-volume environment
• Accuracy and attention to detail
• Experience working with transportation management systems (TMS)
• Proficiency in Excel, Outlook, Microsoft Teams, Front, and Microsoft Office