SENIOR ACCOUNTING ANALYST,

Location: Seaside, CA

About the role

This individual will assist with the end-to-end process of Electronic Accounts Payable within the company. The role involves initiating communication, ensuring resolution of field issues, and responding to requests and questions related to the process.

Candidates must have unrestricted authorization to work in the United States. Sponsorship for an employment visa is not available for this role.

Responsibilities

• Provides daily support to field personnel utilizing the Electronic Accounts Payable functionality
• Researches and gathers information for root cause analysis, working with other teams as required
• Monitors support desk tickets and resolves or responds to requests in a timely manner
• Assists in creation and maintenance of support and training materials
• Identifies support trends and related opportunities for enhancement of the electronic invoicing process
• Performs other duties as assigned

Requirements

• 4-year degree preferred
• 3 years of customer service experience (Accounts Payable experience a plus)
• Proficiency in Microsoft Office, Support Desk, and Database systems
• Strong customer service focus, effective organizational and planning skills
• Working knowledge of Remedy (preferred)
• Ability to work under pressure of tight deadlines, learn quickly, and self-motivate

Benefits

• Medical, Dental, and Vision insurance
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan (401k)
• Paid Time Off (PTO)
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

$75,000 - $90,000 annually