Senior Account Supervisor, Earned Media

About the role

Zeno Group is an integrated communications agency focused on strategic communications. We are a DJE Holdings Company and winners of prestigious awards including PRWeek U.S. Outstanding Large Agency of the Year and PRWeek Purpose Agency of the Year.

Responsibilities

• Develop and execute earned media strategies that align with client objectives, business priorities and key communications moments.
• Help clients identify and shape compelling stories that build reputation, elevate leadership voices and engage key stakeholders.
• Build and maintain relationships with business, trade and top-tier media while proactively identifying opportunities that generate meaningful coverage and measurable impact.
• Prepare and counsel executives and spokespeople for media interactions, interviews and events while ensuring successful media engagement experiences.
• Serve as a trusted day-to-day advisor, providing recommendations, navigating media opportunities and helping clients make informed communications decisions.
• Monitor media, industry and cultural trends to identify emerging opportunities, risks and story angles that support client objectives.
• Mentor junior team members, support team development and contribute to a collaborative environment that encourages learning, partnership and high-quality work.

Requirements

• 6+ years of experience in earned media, media relations, public relations or corporate communications within an agency or other fast-paced environment.
• Proven success building and maintaining relationships with national business, trade and top-tier media.
• A strong understanding of reputation management and today's evolving media landscape across traditional and emerging channels.
• Demonstrated ability to identify newsworthy stories and develop narratives that resonate with media and stakeholders.
• Experience securing earned coverage across business, trade, broadcast, print and digital media.
• Strong writing, editing and storytelling skills, with experience developing media materials, presentations and strategic recommendations.
• Experience counseling clients and contributing to communications strategies and media programs.
• Strong presentation and communication skills, with confidence presenting recommendations to clients and internal teams.
• Experience managing multiple projects, priorities and stakeholders simultaneously.
• A collaborative and solutions-oriented mindset with strong attention to detail and follow-through.
• Experience mentoring or supporting junior team members.
• A curiosity about the evolving role of earned media and its connection to business, culture and reputation.

Qualifications

• Experience supporting Fortune 500 brands.
• Experience in retail, grocery, home improvement, logistics or related industries.
• Experience providing media training and spokesperson preparation.
• Experience contributing to new business pitches and agency thought leadership initiatives.

Skills

• Strategic thinking and relationship-building.
• Media strategy and program leadership.
• Corporate storytelling and narrative development.
• Media relations and coverage generation.
• Executive and spokesperson support.
• Client management and strategic counsel.
• Industry intelligence and opportunity identification.
• Team leadership and collaboration.

Benefits

• Paid Time Off
• Self-Care Time
• Short and Long-Term Disability
• Prescription Plans
• Headspace Subscription
• Employee Assistance Program
• Tuition Assistance
• Life Insurance
• Certified Financial Coach
• ZenoFit Program
• 401(k) Plan
• Pretax Flexible Spending Accounts

Pay

The pay range for this role is $100,000 - $120,000 USD/yr. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses.