Senior Account Program Manager, Creative Operations

Job Summary

The Senior Account Program Manager drives the day-to-day communications and operations between the Creative staff and NVIDIA's business units, ensuring timely delivery of quality creative products to internal clients. Key responsibilities include managing high-visibility, corporate-level campaigns, coordinating with internal partners, and integrating AI-driven tools into workflows.

Responsibilities

• Lead communications with internal clients and other cross-functional teams to define project scope, including campaign objectives, strategy, insights, deliverable requirements, and metrics
• Manage corporate-level, high-visibility campaigns with executive stakeholders, navigating complex feedback with clarity and composure
• Proactively identify and resolve potential bottlenecks and risks to ensure successful, on-time delivery
• Accountable for shepherding projects from initial briefing to on-time delivery, including scope of work, project plans, scheduling, resource allocation, reviews, ongoing status updates, quality assurance, and archiving
• Closely align with internal partners to provide top-notch service, set expectations on day-to-day workflow, and seek out details on potential campaigns for resource forecasts
• Coordinate with external contractors as needed

Qualifications

• 12+ years project management experience (high tech industry preferred)
• Proven track record of managing high-volume, deadline-driven projects with multiple internal customers
• Highly collaborative style capable of building and maintaining positive relationships across departments; effectively building consensus and resolving complex issues within the project team
• Experience escalating issues, making trade-offs, balancing the business need versus other constraints to maximize business benefit
• Agency experience preferred; love working with creative personalities
• Strong analytical, digital marketing, and project management skills
• Relentless attention to detail; able to prioritize tasks in order to meet strict deadlines
• Familiarity with creative, multimedia, and web development processes and file formats
• Excellent verbal and written interpersonal skills; comfortable interacting with people at all levels
• Team-oriented; capable of working effectively in a matrix organization, and autonomously
• A genuine interest or experience with AI tools (e.g., project tracking, automation platforms, data analysis tools) and a willingness to integrate them into day-to-day workflows

Benefits

NVIDIA offers a competitive salary, a generous benefits package, and the opportunity to work on groundbreaking technology. The company is committed to diversity and inclusion, and provides an environment where creativity and independence are highly valued.