Senior Account Manager (Temporary)

About the role

This position is a temporary, full-time cycle hire role designed to provide additional capacity during a defined period of work. It can start on or after June 1, 2026 and will end on November 13, 2026. This is an evergreen role that Middle Seat fills on a rolling basis as needed.

Job Responsibilities

• Client Leadership
  • Serve as day-to-day point of contact for 3-5 multi-service client accounts: contributing to deliverable planning, project management, and internal coordination and supporting senior leadership as needed.
  • Deliver clear, compelling updates to clients - presenting topline performance, key trends, and strategic recommendations - with support from senior leadership as needed.
  • Support client management norms, including processes and communications.
  • Lead client calls and support prep work, agendas, note-taking, and action item follow-up.
  • Flag potential client issues/risks early and contribute to internal solutions.
• Internal Team Leadership
  • Career development and learning
    • Learn, implement, and contribute to Middle Seat SOPs (onboarding, reporting, internal workflows) with guidance.
    • Own upselling opportunities (i.e., pitching new services or scaling client budgets) within current client accounts.
    • Support in external business development (creating sales and marketing materials, conducting sales research, attending client meetings, etc.).
    • Identify opportunities to improve client-facing processes based on experience and feedback from internal teams and clients, and help develop those materials.
  • Program Management
    • Grow into client ownership over time, taking on increased responsibility and leadership as skills develop.
    • Own daily/weekly/monthly performance tracking for each client's program, including creating and updating projections and budget updates with input from verticals and leadership.
    • Flag over- or under-spend risks to leadership with recommendations.
    • Surface growth opportunities, testing strategies, and optimizations.
• Departmental Support
  • Learn, implement, and contribute to Middle Seat SOPs (onboarding, reporting, internal workflows) with guidance.
  • Own upselling opportunities (i.e., pitching new services or scaling client budgets) within current client accounts.
  • Support in external business development (creating sales and marketing materials, conducting sales research, attending client meetings, etc.).
  • Identify opportunities to improve client-facing processes based on experience and feedback from internal teams and clients, and help develop those materials.
  • Other responsibilities as assigned.

Requirements

• 4-5 years of experience in digital strategy for clients or on political campaigns.
• One cycle of experience leading digital programs - either leading cross-vertical accounts in an Account Lead level role at a political digital agency or serving as a Digital Director for a congressional campaign or organization.
• Strong verbal and written communicator (both in client copywriting and in the ability to communicate tasks and goals to clients and staff).
• Digital strategist who understands the ins and outs of online fundraising, digital content, and paid media.
• Highly organized, detail-oriented, and comfortable managing multiple accounts simultaneously. Self-starter with a growth mindset who can pick up new programs/tools quickly.
• Comfortable with tools like ActBlue, Google Workspace, Slack, and CRMs like ActionKit.
• Creative tools like Adobe Creative Suite, Figma, or Canva are a plus.
• Proficiency in fundraising projections, spreadsheets, and client budgets preferred.
• Prior agency or consulting experience preferred but not required.
• Demonstrated commitment to progressive campaigns and causes.

Benefits

• 100% premium coverage for health, dental, and vision.
• Zero deductible health plan.
• $75 monthly mobile phone & internet subsidy upon presentation of supporting documentation.
• 6% employer match on your 401k retirement account.
• Mental health expense subsidy of up to $300 per month (an individual appointment can be reimbursed in an amount up to, but not exceeding, $150; and individuals may submit requests for such reimbursement monthly, and will receive reimbursements within 30 days).
• $100 monthly student loan reimbursement upon presentation of supporting documentation.
• 10-15 paid vacation days off, depending on the anticipated length of employment (10 days for 6 month cycle hires, 15 days for 9 month cycle hires).
• Unlimited sick leave.
• Commuter benefits for public transportation for staff in the DC Metro Area upon the same terms offered to regular, full-time employees.
• Remote work (or work in our D.C. office).