Senior Account Manager - National Retail

As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone.

About the role

The Senior Account Manager (KAM) National Retail – Hunting & Nature will manage ZEISS Hunting & Nature sales and retail distribution efforts for assigned national retail accounts, including Bass Pro Shops / Cabela’s, Sportsman’s Warehouse, Scheels, Fleet Farm, Academy, Costco, and others.

Responsibilities

• Product assortment planning and recommendations.
• Set-up within each account’s internal system.
• Ensuring a complete eCommerce / dropship assortment.
• Merchandising plan-o-gram or POS placement.
• Physical and digital asset delivery and implementation.
• Promotional and event planning (pre-planning / customer specific).
• Retail store training plan and execution.
• Integration of digital training platforms like Expert Voice.
• Spiff and loyalty program execution.
• Scheduled service calls via Teams, phone, email, and in-person visitation.
• Inventory management including POS reporting and supply-chain management (ideal on-hand vs. turn ratio).
• Achieving Vendor Managed Inventory responsibility when possible.
• Seasonal transition management, anticipating portfolio changes and planning accordingly.
• Building, maintaining, and executing a comprehensive by-account sales plan.
• Setting clear and measurable business goals for each account.
• Developing actionable initiatives designed to accomplish specific goals.
• Communicating required resources (tools, people, budget) to drive success and managing accountability within a defined calendar.
• Identifying account challenges and proposing relevant solutions.
• Managing sales programs.
• Assisting internal accounts receivable to ensure timely payment for accounts.

Requirements

• Deep knowledge of the Shooting Sports Industry and shooting is mandatory.
• Strong understanding of rifles and their intended applications.
• Ammunition, ballistics, and reloading knowledge.
• Optic knowledge (highly preferred).
• Seasoned direct-sales experience working within the defined account base (Bass Pro Shops, Scheels, etc.).
• Strategic account planning for maximizing each account.
• Goal setting, forecasting, support planning, and execution.
• Strong ability to manage relationships via in-person meetings, Teams calls, and email.
• Seasoned travel experience.
• Understanding of the management structure and internal processes of these customers (highly preferred).
• Microsoft Office (Outlook, Excel, Word, PowerPoint) experience.
• SalesForce CRM experience (preferred but not required).
• SAP experience (preferred but not required).

Pay

The annual pay range for this position is $80,000 – $100,000. The pay offered may be influenced by factors such as job location, scope of role, qualifications, education, experience, and complexity/specialization/scarcity of talent.

Benefits

• Medical, vision, and dental insurance.
• 401k matching.
• Employee Assistance Programs.
• Vacation and sick pay.