Senior Account Manager, Commercial Insurance - Potential for Hybrid Work

About the role

Join HUB International, a thriving community of entrepreneurs dedicated to protecting what matters most through a broad range of insurance, retirement, and wealth management products and services. We invest deeply in our people, empowering you to learn, grow, and make a meaningful impact.

Responsibilities

• Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
• Acquire understanding of clients' insurance objectives and critically analyze and compare insurance plans to determine suitability.
• Develop and maintain relationships with clients to ensure all service needs are met.
• Stay abreast of changes in the insurance industry and other external conditions that may impact their clients, making appropriate recommendations independently of manager approval.
• Act as liaison between clients and insurance carriers to resolve service issues, including troubleshooting claims and billing.
• Develop new business from existing accounts and assigned leads, contributing to meeting departmental production goals.
• Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
• Create client proposals based on client needs, rates, and coverages.
• Prepare all transactions for assigned accounts, including applications, certificates of insurance, invoices, and forms.
• Accurately document conversations with clients and carrier representatives and update all HUB computer systems and automated agency management systems.
• Maintain the accuracy of data in the agency management system.
• Handle collections of premiums due.
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.

Qualifications

• Seven years of commercial lines insurance experience.
• Thorough knowledge of commercial lines coverages and markets.
• Property and Casualty Insurance license.
• Advanced professional designation highly desirable (e.g., ARM, CIC, CPCU).
• High School diploma or equivalent; AA and/or college degree preferred.
• Excellent oral and written communications skills.
• Superior customer service and problem-solving skills.
• Mastery of computer systems, including Microsoft Office and automated agency management systems.
• Mastery of virtual technology, including meeting scheduling, video display, and screen sharing.
• Ability to work in a team environment.
• High level attention to detail is essential.
• Excellent organizational, interpersonal, and communication skills.

What We Offer

• Comprehensive health coverage, including medical, dental, vision, and prescription drug plans.
• Health Plan Reimbursement Program.
• Health Savings Account (HSA).
• 401(k) Savings Plan.
• Employee Assistance Program (EAP).
• Comprehensive wellness program.
• Flexible spending accounts (FSAs).
• Life and disability plans.
• Long-term care insurance.
• Identity theft protection.
• Group legal, accident, critical illness, and pet insurance.
• Low-cost loan program and student loan resources.
• Vacation, holiday, sick, and personal time off.
• Continuing education.
• Flexible work arrangements.
• Dress for Your Day dress-code culture.
• Employee networks, including HUB Women Network, HUB Black Inclusion Network, Asian Pacific Islander Network, Latin Network, HUB Young Professional Enrichment (HYPE), Indigenous Network, Pride Network, Military Network, Abilities Network, and others.

Benefits

• Health/dental/vision/life/disability insurance.
• FSA.
• HSA.
• 401(k) accounts.
• Paid-time-off benefits such as vacation, sick, and personal days.
• Eligible bonuses, equity, and commissions for some positions.

Pay

The expected salary range for this position is $90,000 to $110,000 and will be impacted by factors such as the successful candidate’s skills, experience, and working location, as well as the specific position’s business line, scope, and level.

Schedule

Negligible

Required Experience

7-10 years of relevant experience

Required Education

High school or equivalent

Contact Information

If you need accommodation for the application process, please contact the recruiting team at HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.