Senior Account Manager

This role requires a hybrid schedule based in our South Charlotte, NC Headquarters (Monday through Thursday) and fully remote on Fridays each week.

About the role

As a Senior Account Manager on the Red Ventures' Allconnect team, you will own full-funnel partner success management and the strategic direction of multiple accounts — from ideation and inception through integration launch. This includes partner engagement, program conceptualization, integration onboarding, quality assurance, data storytelling, and program optimization. Your book of business consists of partner categories with access to movers, embedding Allconnect's integrations and solutions to help their movers and residents set up home services, creating new revenue for their business. This position offers complete, autonomous ownership over an individual book of business and potential direct/indirect leadership on the Account team, including management of a small team.

Responsibilities

• Own the day-to-day partner activity and strategic direction of multiple accounts, ensuring accurate and timely execution of partner programs.
• Create and pitch integration, solution, and program strategies through partner collaboration and communication, setting the agenda for each partnership.
• Expertly use partner meetings to deepen existing partnerships, conducting meetings as the most senior member in the room.
• Autonomously manage an internal book of business, including revenue management, budget planning, monthly billing, and financial updates (internal and external).
• Ensure timely, high-quality launches of partner integrations, guiding partners from signed agreement through embed, testing, and go-live.
• Work with partners and internal cross-functional teams on test plans and optimizations to maximize program performance, conducting in-depth analysis to uncover trends and opportunities.
• Effectively communicate partner goals and represent partner interests to internal cross-functional groups.
• Lead business development efforts to expand and diversify the current book of business by identifying, pitching, and signing new partners.
• Act as a thought leader to grow the book of business and influence partner decisions.
• Develop and motivate individual talent, building mentorship opportunities for teammates, with potential to manage a small team.

Requirements

• Bachelor's degree and 3-5 years of related industry experience, preferably in account management or direct marketing at an agency or marketing company.
• Demonstrated track record of partner relationship development, solution/integration strategy, and service, with the ability to drive results.
• Awareness of recent marketplace trends relating to clients and the digital industry.
• Ability to quickly and thoroughly assess client situations and configure mutually beneficial value propositions.
• Experience with in-depth analysis and problem-solving, thinking strategically while executing through to completion.
• Strong time management skills to meet multiple deadlines consistently in a fast-paced environment.
• Experience developing and mentoring teammates, building followership and respect at all levels.
• Excellent verbal and written communication skills, with mastery of Microsoft Suite (Excel, PowerPoint, and Word).
• Strong project management experience, high attention to detail, and organizational skills.
• Bias-to-action and thrives in environments where creating new opportunities is essential.

Pay

Total Cash Compensation Range: $90,000 – $140,000 per year. This role is eligible for a target bonus, included in the total cash compensation range. Actual compensation varies based on location, experience, and qualifications.

Benefits

• Health Insurance Coverage (medical, dental, and vision).
• Life Insurance.
• Short and Long-Term Disability Insurance.
• Flexible Spending Accounts.
• Holiday Pay.
• 401(k) with match.
• Employee Assistance Program.
• Paid Parental Bonding Benefit Program.
• Flexible Paid Time Off (PTO): 20 days annually, increasing to 25 days after five years of service.

Schedule

Hybrid schedule: Monday through Thursday in South Charlotte, NC Headquarters; fully remote on Fridays.