Senior Account Manager

About the role

We are seeking a highly skilled and motivated Account Manager with Banking, Financial Services and Insurance experience to join our high-performing sales team.

Responsibilities

• Manage renewals, upsells, expansions, and net new logo acquisition to drive account growth
• Build strong, multi-threaded relationships with executive, business, and technical stakeholders, including Risk, Compliance, Legal, Fraud, Internal Audit, and IT Security teams
• Navigate BFSI buying committees and procurement-led sales processes, managing multiple stakeholders and long sales cycles
• Collaborate cross-functionally with Product, Pre-Sales, Delivery, and Operations teams
• Act as a customer advocate; resolve issues with urgency and accountability
• Identify and execute cross-sell and upsell opportunities aligned with client goals
• Leverage sales methodologies such as MEDDPICC, Challenger, and Value Selling
• Maintain accurate forecasts, pipelines, and customer health metrics in Salesforce
• Education clients on BFSI-specific threat trends, risk frameworks and emerging cybersecurity threats

Requirements

• Demonstrable experience in cybersecurity services or cybersecurity technology, with a strong preference for selling into banking, financial services, or insurance organizations
• Proven ability to manage and expand large, multi-year BFSI accounts, including six- and seven-figure annual contract values and complex statements of work
• Strong understanding of cybersecurity services such as penetration testing, risk assessments, regulatory compliance, managed detection and response (MXDR), and long-term risk reduction programs
• Demonstrated experience aligning cybersecurity solutions to BFSI regulatory examinations, audit cycles, remediation programs, and board-level risk reporting requirements
• Familiarity with financial services and insurance regulatory frameworks, including NIST, ISO 27001, PCI DSS, SOX, GLBA, NYDFS Cybersecurity Regulation, and related industry standards
• Proven track record managing complex client portfolios and consistently achieving or exceeding revenue targets
• Proficiency with Salesforce and analytics dashboards
• Experience working with C-suite and senior executive stakeholders, including CISOs, CIOs, CFOs, and Heads of Risk or Compliance

Qualifications

• Bachelor’s degree preferred; certifications such as CISSP, CISM, or similar are also preferred

Skills

• Knowledge of cybersecurity services
• Ability to navigate BFSI regulatory environments
• Strong relationship-building and stakeholder management skills
• Effective communication and problem-solving abilities
• Ability to align cybersecurity solutions with client needs

Benefits

• Flexible working
• Financial & Investment 401k
• Health Insurance contributions
• Life Assurance
• Maternity & Paternity leave
• Community & Volunteering Programmes
• Employee Referral Program
• Lifestyle & Wellness
• Learning & Development