Senior Account Manager

About the role

Build Your Career Where You Matter Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

Responsibilities

• Initiate contact with prospects via cold calling and assigned accounts/territory
• Conduct onsite or online presentations to prospects that showcase the services and products of the company
• Work with management and marketing to develop proposals, quotes and respond to public solicitations
• Effectively communicate features and benefits of solutions and manage prospect expectations
• Manage the complexity of IT proposals, contracts, lease agreements and service level agreements
• Maintain in-depth product knowledge of the service offerings of the company
• Provide guidance and team lead activities with other Account Managers
• Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures
• Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
• Develop in-depth knowledge of the service catalog and how it relates to customers’ needs
• Document internal processes and procedures related to duties and responsibilities
• Responsible for entering time and expenses in ConnectWise as it occurs
• Understand processes in ConnectWise by completing assigned training materials and blueprints on ConnectWise University

Requirements

• High School Diploma, or equivalent combination of education/experience
• A minimum of 5+ years experience in systems technology sales
• Current and valid US driver’s license
• Must pass pre-employment background check and drug test
• Must be able to perform each essential duty satisfactorily; requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Physical Demands: Spends more than 2/3 of time standing, kneeling/crouching/stooping, using hands and reaching. Spends more than 1/3