Senior Account Manager

About the role

We’re looking for a Senior Account Manager to manage and grow a portfolio of manufacturing customers. This role is well-suited for someone who enjoys building long-term customer relationships, identifying opportunities for expansion, and guiding customers through complex decision-making processes.

Responsibilities

• Manage and grow a portfolio of manufacturing accounts
• Develop trusted relationships with customers and key collaborators
• Identify, qualify, and close expansion opportunities within existing accounts
• Navigate complex sales cycles
• Act as a trusted advisor by understanding customer priorities and aligning solutions
• Forecast accurately, manage pipeline health, and consistently work toward revenue goals
• Collaborate with sales, customer success, marketing, and leadership teams
• Prepare for meetings with clear objectives, insights, and follow-through
• Balance multiple accounts and priorities while staying organized and responsive
• Contribute to a positive, collaborative team environment

Requirements

• At least 5 years of experience in sales, account management, or a related role
• Demonstrated ability to work toward revenue or growth targets
• Strong communication and relationship-building skills
• Comfort working independently and taking ownership of outcomes
• Problem-solving skills and sound business judgment
• A growth mindset and curiosity about continuous learning
• CRM experience (Salesforce preferred)
• Proficiency with standard business tools such as Excel, PowerPoint, Outlook, and virtual collaboration platforms

Qualifications

• Bachelor's Degree
• SaaS or software sales experience
• Mechanical engineering or manufacturing customer experience
• Experience working with senior-level or executive stakeholders

Skills

• Leadership
• Strategic thinking
• Customer service
• Teamwork

Benefits

Commensurate with experience

Pay

$65,000 - $80,000

Schedule

Full-time