Senior Account Manager

About the role

Born Social is a social-first creative agency that brings brand building into the social era, with a track record of delivering transformation for iconic brands like Guinness, Ford, and Barclays. The agency is B‑Corp certified and part of Croud, a global full‑service digital marketing business. Together they are entering the next stage of their journey: becoming a more integrated business while protecting specialist expertise. They have just won their first integrated retainer in the United States with a non‑profit movement launched for the country's 250th anniversary in 2026 to reignite genuine community contribution.

Responsibilities

• Lead day‑to‑day client communications, build deep and long‑lasting relationships, and work with the Account Director to spot opportunities for account development.
• Lead and project manage work with Account Directors to implement effective account ways of working (client communication, briefing, and management of the account