Senior Account Manager

About the role

The Sales Team at 9fin is responsible for building client relationships and driving revenue through enhancing clients' workflows. This role focuses on retaining clients and upselling within existing accounts. Collaboration with other teams is essential to execute the sales growth strategy, improve the high-quality, high-functioning, and user-friendly 9fin platform, and deliver a top-tier customer experience.

What You'll Work On

• Managing and building strong relationships across a book of key 9fin clients
• Driving account expansion across existing accounts, targeting 135% net retention
• Demonstrating new features & products from the 9fin platform to clients
• Attending relevant industry conferences and events
• Developing pricing strategies to upsell and cross-sell additional 9fin products & services
• Engaging with senior decision makers and influencers at existing clients to understand future business/product opportunities
• Maintaining up-to-date records of client interactions via our CRM

About You

• Minimum 6 years of relevant account management experience (Capital Markets, B2B Sales or Business Development)
• A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buy-side, sell-side, and advisory communities
• A track record of managing and growing a book of enterprise clients (minimum $1m+ book of business)
• Ability to plan and prioritize important tasks and work with accuracy and attention to detail
• Effective written and verbal communication skills conveying messages accurately and concisely
• Team player, but also able to work effectively alone (help is always at hand if needed)
• Existing relationships/network within the Leveraged Finance community would be beneficial

Our Benefits

• Competitive Salary: $145,000+
• Bonus opportunities + commission
• 401(k) (9fin pays 3%, employee contributions are uncapped)
• Private Health Insurance, with Dental and Vision
• Paid sick leave
• Disability Insurance (New York)
• Commuter Benefit
• Time off: 25 vacation days per year
• Local public holidays
• Hybrid working model
• To allow you the flexibility to decide how, where, and when you do your best work
• Work abroad for up to 3 months a year
• 1 month paid sabbatical after 5 years of service
• Enhanced parental leave & flexible working arrangements available
• Professional learning and development budget
• AI experimentation budget of $1,000 per employee to trial AI tools
• Bi-annual team socials
• Summer and Winter company social events

Our Culture

We are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment.

Equal Opportunities Employer

At 9fin, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that a diverse workforce drives innovation and excellence. If you are excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we are looking for — either for this role, or perhaps another.