Senior Account Lead, OE

What You’ll Do

• Manage day-to-day relationships with assigned OE accounts, ensuring high levels of customer satisfaction and operational excellence.
• Execute established account strategies to support market share, revenue, and profitability targets across key customer segments.
• Identify and act on incremental growth opportunities within existing accounts through strong partnership and understanding of customer needs.
• Build and maintain strong working relationships with OEM stakeholders across purchasing, engineering, and cross-functional teams.
• Serve as a trusted partner and primary contact for customer inquiries, issue resolution, and ongoing business needs.
• Support customer meetings, business reviews, and performance discussions to reinforce alignment and drive results.
• Cross-Functional Coordination
• Partner closely with internal teams including product development, channel & customer development, finance, supply chain, and manufacturing to ensure customer requirements are clearly communicated and delivered.
• Carefully coordinate execution of product launches, engineering approvals, and supply readiness to meet customer timelines.
• Escalate and help resolve operational or service issues, ensuring minimal disruption to the customer.
• Strategic Support & Account Performance Management
• Contribute to account planning by providing customer insights, market feedback, and competitive observations.
• Support the execution of broader OE strategy initiatives in alignment with regional and global priorities.
• Participate in internal alignment efforts to ensure priorities are clear and resources are effectively utilized.
• Support forecasting, budgeting, and tracking of account performance metrics, while contributing to action plans to improve overall account performance.

What We’re Looking For

• Bachelor’s degree in business, Marketing, Engineering, or related field
• 8+ years of experience in account management, sales, or OE/customer-facing roles
• Experience working cross-functionally in a matrixed organization
• Strong communication, relationship-building, and problem-solving skills
• Ability to manage multiple priorities and drive execution in a fast-paced environment

Additional Details

• Relocation Available: No
• Goodyear is one of the world's largest tire companies.
• It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world.
• Their two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.
• If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.
• Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.