Senior Account Executive

About Us

We are RAPP – world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency, we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create and in our workplace, fighting for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being.

At RAPP, our fearless superconnectors help create value from personal brand experiences by focusing on three key areas: connected data, connected content, and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we activate authentic customer connections for our clients. Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

About the Role

Supports the overall mission to modernize data and marketing technology infrastructure and enable best-in-class marketing strategies to reach target audiences with precision, while effectively tracking, reporting, and optimizing each step of the customer journey. The Senior Account Executive is a master of coordination, demonstrating high potential in core Business Leadership skills, including problem solving, connecting teams, and storytelling to the client. You will understand the agency's portfolio of offerings and how to apply them to solve client business problems. You are an agency driver that works to keep agency operations moving along.

Responsibilities

• Proactively act as a key collaborator with internal groups (within Agency and across Agency partners) to deliver client asks on time.
• Serve as the main client point of contact on assigned projects, including emails, phone calls, and in-person meetings.
• Responsible for weekly/monthly project status reports and delivery of timely conference reports.
• Build long-term relationships with clients and other Agency partners, representing client interests to the team.
• Partner with, organize, and navigate assignments effectively.
• Initiate, present, and drive to completion value-added projects (participation in projects is dependent on the level of complexity).
• Participate in and have exposure to the development of client marketing strategy.
• Know when to escalate or deescalate potential problems.
• Issue change orders, with oversight, communicating and understanding the implications of business strategy on project decisions.
• Set up meetings and provide accurate agendas and precise, actionable meeting notes.
• Collaborate with the team at appropriate times to ensure consensus around scoping, project approach, etc.
• Document rigorous scope tracking and scope creep identification.
• Effectively and proactively communicate to the client issues that can result in a scope change.

Requirements

• Established track record of successfully coordinating client initiatives.
• Bachelor’s Degree or equivalent experience.
• 4-7 years of industry experience with digital or CRM background.
• Proven ability to express self clearly and organize ideas well.
• Agency experience is a must.
• Experience in developing and/or collaborating with internal teams on client-facing decks and comfort with presenting.
• Some experience in deck storytelling (guiding the deck flow and/or presenting) is a plus.
• Team player with great time management and interpersonal skills.
• Experience supporting integrated marketing campaigns (including advertising, email marketing, CRM, digital, social media, SEO/SEM, direct marketing, and SMS marketing).
• Capable of presenting ideas/new opinions with confidence and connecting dots between multiple functions.
• Ability to think strategically, creatively, and holistically about client opportunities.
• Passion for doing great work.
• In-depth knowledge of digital marketing tools and technology.

Work Model

RAPP's current hybrid model enables in-person connections and collaboration core to our culture while supporting flexibility for all employees. Employees have the option to work from home two days per week. Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Pay

$64,000–70,000