Senior Account Executive
About the role
We are looking for a skilled communications professional to join our US team as a Senior Account Executive (SAE). SAEs have mastered the skills of an AE and have moved on to managing projects, working with a high degree of independence. They have proven experience working on campaigns and programs across various disciplines and are pivotal in bridging planning to execution, accomplishing most work with just a ‘gut-check’ from managers or account leads.
Both a project and emerging people manager, the SAE performs day-to-day account work while beginning to oversee others’ work. Confident in communicating directly, clients recognize the SAE as one of the go-to team members. An outstanding SAE is equally capable as either an independent operator or project partner—whatever the situation calls for. They’re comfortable initiating and owning key media and deliverables or teaming up with an AC or VP on new initiatives.
At a minimum, clients trust the SAE for both strategic and tactical recommendations, as well as day-to-day updates on projects they own. SAEs should see themselves as the ‘first line of defense’ when it comes to client questions and requests. They’re learning how to manage their clients, including setting and meeting clear expectations, updating clients regularly, pushing back as needed, and navigating challenging client situations. They are task masters who translate strategy into execution, ensuring projects are completed on time and up to Archetype standards, providing direct feedback, managing up, and flagging challenges and opportunities.
At this level, SAEs are strong and consistent results drivers for their teams, securing regular media coverage and speaking or award opportunities, while also providing strong contributions to research, planning, content, and any other client needs with minimal oversight or revision. SAEs are developing the ability to assess individual and team performance and help direct and teach junior staff. Learning from Account Leads, SAEs take on responsibilities in strategic planning and account direction.
Responsibilities
- Manage projects and campaigns across various disciplines with a high degree of independence.
- Serve as a primary point of contact for clients, providing strategic and tactical recommendations.
- Translate strategy into execution, ensuring projects are completed on time and to agency standards.
- Oversee and mentor junior staff, assessing individual and team performance.
- Drive results, securing media coverage, speaking opportunities, and awards.
- Contribute to research, planning, content development, and other client needs with minimal oversight.
- Manage client expectations, provide regular updates, and navigate challenging situations.
Requirements
- 3-4+ years of experience in Public Relations, Communications, or marketing.
- Prior experience within the technology industry (consumer, enterprise, security, etc.) preferred.
- Strong writing, editing, research, and verbal communication skills.
- High attention to detail and ability to juggle multiple priorities.
- Positive energy, a collaborative spirit, and a willingness to roll up your sleeves.
- Passion for technology, media, and the evolving communications landscape.
- A bachelor's degree in communications, journalism, marketing, or a related field.
- A sense of humor—and the grit to thrive in a fast-paced environment.
- Willingness to work 2 days/week from our office hub in San Francisco.
Benefits
- Competitive compensation package, including an annual salary range of $79,000–99,000 (DOE).
- 401k with match.
- Generous employer contributions toward insurance premiums.
- Paid mental health benefits.
- Unlimited vacation.
- 11 paid holidays plus a paid end-of-year office closure.
- Paid short-term disability and extensive parental leave benefits.
- Cell phone reimbursement.
About the company
Outcast is a strategic communications agency that helps startups and established brands shape the future through creative storytelling and data-driven strategies. With expertise across earned, owned, and paid media, we offer services like media relations, thought leadership, and content development. Our US and UK hubs enable global support, strengthened by our joint venture as Marker Collective and as part of the Next15 Group. We provide counsel that’s impactful, not just convenient, guiding clients through tough challenges as dedicated partners and truth-tellers. Our values—centered on inclusivity, innovation, and partnership—drive results for brands at every stage of growth.