Senior Account Director

Responsibilities

• Generate sales revenue by actively promoting Zayo products and services to assigned accounts.
• Work collaboratively with the clients, their end users, Zayo engineers, product teams and offer management team to find smart solutions to solve your clients’ business objectives.
• Present proposals and manage customers through the sales process.
• Achieve high Customer satisfaction scores based on excellent customer support, exceptional account management, and professionalism.
• Maintain business relationships with customers, securing existing revenue on long-term commitments and/or selling new services.
• Apply knowledge of business, customers, industry, Zayo, and services to achieve revenue objectives.
• Develop and successfully execute account strategy, account plan, solution designs, while also building strong relationships.
• Manage high volume of work while maintaining a high degree of responsiveness and quality.
• Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
• Provide accurate and timely forecasts of sales opportunities and churn events.
• Develop and maintain records of activity (e.g. tracking meeting notes, client calls, client correspondence (emails, LinkedIn, texts, etc.)).
• Provide accurate and timely information to management.
• Collaboratively work with an extensive team and resources, while concurrently performing as an individual with minimal supervision.

Qualifications / Skills

• Bachelor’s degree in Business, Telecommunications, Engineering, or a related field. Master’s degree preferred.
• Minimum of ten (10) years of experience in sales or account management in the telecom, cloud infrastructure, or hyperscale data center sectors.
• Proven track record of successful hunting and driving business growth.
• Experience working with senior executives and leading cross-functional teams.
• Strong understanding of telecom infrastructure, hyperscale data centers, and cloud solutions.
• Excellent negotiation, presentation, and communication skills.
• Ability to analyze market trends and competitive intelligence to drive strategic decision-making.
• Ability to manage multiple projects and accounts simultaneously while meeting deadlines.

Pay

• Estimated Base Salary Range: $136,100 - $170,000 USD/annually

Schedule

• The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.