Senior Account Director

About the role

Based in Los Angeles, this is a permanent position. YourStudio is a dynamic strategy and creative agency specialising in next‑generation experiences and environments for global brands, with studios in London, Melbourne, New York and LA.

As a Senior Account Director, you will lead the Studio’s most commercially significant relationships with strategic depth and commercial confidence — bridging the day‑to‑day rigour of account management with the broader vision of the studio's client services function and ensuring revenue and creative growth. You are a trusted partner to clients at the most senior levels and a driving force behind YourStudio's reputation for delivering exceptional, growth‑oriented relationships. Success in this role means clients stay, grow, and advocate for the studio — while the team develops and thrives.

Responsibilities

• Own and lead a major Tier 1 account, plus an additional account as the business feels is appropriate, setting the strategic direction for the relationship and ensuring long‑term client satisfaction, growth and retention.
• Operate as the senior point of contact for key clients — building partnerships that go beyond project delivery to genuine strategic advisory.
• Anticipate client needs, challenges, and market shifts, proactively bringing ideas and solutions that add value before they are asked for.
• Drive measurable revenue growth across your account through strategic account planning, farming, and the identification of new opportunities.
• Lead pitches, proposals, and scoping exercises for both existing and prospective clients as required, working with creative and strategy teams to build compelling, commercially sound responses.
• Collaborate with the Client Services Director on cross‑studio growth initiatives and pipeline development.
• Maintain oversight of all projects within the portfolio — ensuring delivery is on time, on budget, and consistently meets the studio's quality standards.
• Hold accountability for the commercial performance of accounts, including P&L management, forecasting, and financial reporting.
• Identify and address risks.
• Model the high‑performance behaviors and commercial thinking expected at a senior level.
• Collaborate globally with the Client Services Director, Creative Directors, and Delivery teams to ensure our clients get the absolute best of YourStudio.

Requirements

• Significant experience leading major accounts within a creative, design, or experience agency environment.
• Proven track record of growing accounts—both in terms of revenue and creative bravery—through nurturing deep relationships.
• Proficient at managing complex budgets and negotiating at a senior level.
• Able to translate a client’s wildest ambitions into a clear, actionable studio plan.
• Trusted, empathetic communicator who can hold your own with global brand leaders and junior team members alike.
• Leads with composure through complexity and ambiguity, always staying solutions‑focused.

Benefits

• Competitive salary (see Pay section)
• Generous holiday allowance: 25 days plus bank holidays, a well‑being day, 2 community days and your birthday off
• Additional extra service allowance
• Private healthcare
• 2‑week Working Abroad opportunity
• Opportunities to work from our global studios whilst travelling
• Dedicated learning platform
• Enhanced parental leave policies
• Lunch club, Thursday office drinks, Summer and Christmas parties

Pay

$160,000 – $185,000 per annum, depending on experience.

Schedule

Hybrid working policy: 3 days in the office and 2 days working from home.