Senior Account Director
Job Summary
The Senior Account Director is the “face” of Snow to the client. They serve as an agency leader, strategically guiding clients to achieve their communication and business objectives, fostering brand growth through deep category knowledge, strategic marketing acumen, value-added relationships, and a genuine passion for patients.
Objectives
CLIENT RELATIONSHIP: Develops and maintains meaningful and productive client relationships at all levels to ensure that strategic recommendations and tactical deliverables surpass client expectations. Initiates ongoing communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met, and provide strategic counsel.
STRATEGY: Workswith clients to drive strategic efforts that solve their business and communications problems. Proposes ideas and strategies to capitalize on new opportunities and influence decision-making. The Senior Account Director develops expertise that the client relies on for innovation and strategic counsel within the patient community.
ORGANIC GROWTH: Drives a business-building orientation on account teams, secures organic growth opportunities, actively pursues and engages prospective clients to acquire new business, and builds agency partnership opportunities.
FINANCIAL RESPONSIBILITY: Effectively works with management to strategize approaches to meet forecasting targets. Conveys milestone expectations to their teams and regularly communicates updates to their manager. Ensures billing logistics are handled in a timely fashion, e.g., revenue recognition communications and providing details to the Client Finance Managers. Works with management through the SOW development process.
MENTORING: Effectively lead sand supports employee-engagement opportunities and fosters cross-discipline relationships to better our agency’s culture, resources, talent development, and marketplace position. Sets clear performance expectations, communicates alignment between individual roles and overall organizational strategy, and delivers on employee value proposition. Supports and leverages talent programs and initiatives.
Knowledge, Skills, and Abilities
5+ years of pharma or healthcare advertising; Experience working with patients preferred
Strong communication/presentation skills
Significant background in pharmaceutical advertising
Account Services Ability to craft presentations (new business, creative, tactical, strategy, selling, etc.)
Ability to lead a team
Strong mentoring and coaching skills
Entrepreneurial skill at organically building business
Management experience
Proficient in Microsoft PowerPoint, Excel, and Word
Education, Experience, and Related Qualifications
Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred
Candidates must have a valid driver’s license
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must be able to operate a motor vehicle.
Work Environment/Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk. No