Senior Account Director

About the role

The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners closely with internal teams to ensure flawless execution, regulatory alignment, and a consistently strong client experience. The Senior Account Director builds trusted relationships, identifies opportunities to bring value, and ensures the work reflects Klick’s high standards.

Responsibilities

• Lead cross-functional teams to deliver programs that meet regulatory, operational, and brand expectations
• Manage project execution to ensure processes are followed and deadlines are met with precision
• Oversee account financials, including budget management, forecasting, and scope alignment
• Identify opportunities for organic growth and contribute to account planning
• Ensure all communications and deliverables reflect Klick’s standards and elevate the client experience

Requirements

• 8+ years of client service experience in the advertising industry
• 3+ years of pharmaceutical or healthcare advertising experience
• Experience managing a $3M+ book of business
• Proven ability to build and grow relationships at the Associate Director/Director level
• Strong financial acumen, including scope development and budget oversight
• Strong presentation and communication skills

Qualifications

• Required: 8+ years of client service experience in the advertising industry, 3+ years of pharmaceutical or healthcare advertising experience, experience managing a $3M+ book of business, proven ability to build and grow relationships at the Associate Director/Director level, strong financial acumen, strong presentation and communication skills
• Desired: Launch experience in pharma or healthcare, experience leading client meeting intake, agenda development, follow-ups, and recaps, ability to translate client feedback, prioritize changes, and guide internal teams, understanding of US pharmaceutical/healthcare marketing regulations, comfort and enthusiasm for integrating AI into workflows

Additional Information

The base salary range for this position is between USD $140,000 to $175,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.