Senior Account Director

About the role

The Opportunity: We are seeking a Senior Account Director to join our dynamic agency. You will help us to reach our goals.

Responsibilities

• Execution: Is the daily account lead and have proactive, daily client communications
• Accountable for the impeccable delivery of multiple large, high-value client projects
• Ensure junior team members are delivering quality account management deliverables such as weekly client status reports and meetings, accurate and actionable contact reports
• Lead productive and informed project kickoffs, holding all team members responsible for providing required documentation
• Ensure that appropriate team members are experts in our clients’ Medical/Legal/Regulatory review processes and ensures clean submissions with previous learnings applied, offers MLR solutions to clients to further increase the value proposition
• Is accountable for the client’s total budget by having proactive, ongoing conversations with the project management team and clients/VP
• Work with project management to establish forecasts and ensures that financial goals are met/exceeded
• Deploy the right resources at the right time, while remaining profitable
• Works to exceed quarterly and yearly financial goals
• With project management, is responsible for the development and presentation of SOWs
• Participates in new business opportunities and attends pitches
• Client Relationship Management: Foster a stronger relationship with direct clients and creating new, and more senior relationships across the brand, including live interactions as much as possible
• Is always looking for ways to better serve the client, to grow their business, and grow the business
• Gain the trust of the client and more senior members of the client team and can receive team feedback for service optimization
• Is not afraid of having the ‘tough’ conversations, but instead handle them with grace and dignity
• Strategy: With the strategy and creative teams, leads brand planning process
• Is an expert in all aspects of our clients’ business, being able to speak to the category, across channels, and across targets – and to the larger internal teams
• Develops and presents the project brief and with the strategy and creative teams, owns the development of creative/strategic briefs and associated processes
• Works directly with the strategy and analytics teams to assess program performance and to identify new and optimization opportunities

Requirements

• 7+ years of experience managing healthcare/pharmaceutical marketing accounts
• At least 5 years of agency and/or pharmaceutical side experience required
• Multichannel marketing experience
• Demonstrated ability to develop, grow, and extend a meaningful client relationship
• Demonstrated ability to identify and act upon growth opportunities
• A clear understanding of the multidisciplinary team and when to engage resources
• Impeccable attention to detail and self-accountability
• Organizational skills with the ability to manage multiple projects on time while also being engaged in new business opportunities or similar
• Masterful communicator with a combination of listening, speaking, and business writing skills, knows when to pick up the phone, when to be at the client, when to email, etc.

Qualifications

• Willingness to learn, recognizing there’s always more to learn

Skills

• Strong communication and interpersonal skills
• Ability to manage multiple projects simultaneously
• Proactive problem-solving skills
• Strategic thinking and planning
• Project management experience
• Knowledge of healthcare/pharmaceutical industry

Benefits

Inizio Evoke offers a fully remote work environment and outstanding company-paid benefits, including medical, dental, 401(k), tuition reimbursement, and flexible time off.

Pay

$140,000—$175,000 USD

Schedule

Full-time