Senior Account Director

Responsibilities

• Responsible for opening new accounts /Logos for BPM Services
• Work closely with IL & BPM CSG leadership, Account Manager’s to create an account plan, business development focused POV’s
• Working with Sales and Solutions leads to farm designated Accounts
• Attracting new clients by innovating and leading the Sales conversations process for the business
• Taking ownership on working on Client POV’s for F&A, Supply chain, Procurement, HRO, working with Sales & Solutions leads customized for client requirements
• Working with senior Sales & CSG leaders to identify and manage company risks that might prevent growth
• Identifying and researching opportunities that come up in new and existing markets
• Preparing and delivering pitches and presentations to potential new clients
• Combining efforts and fostering a collaborative environment within the business as a whole
• Communicating with clients to understand their needs and offering solutions to their problems
• Creating positive, long-lasting relationships with current and potential clients

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• 14+ years of experience, with strong sales/relationship management/account management experience within the BPM industry

Preferred Qualifications

• Consultative selling
• Upsell/Cross sell
• Strong client presentation & communication skills
• Relationship Management
• Networking skills with reach out focus
• Independently navigate through the systems, processes and technology understanding
• Forthcoming in bringing new ideas / innovative ways of working
• Strong governance orientation
• Go getter and always willing to learn, collaborate with cross functional teams
• Proposal making skills