Senior Academic Division Administrative Specialist - BCIS

About the role

Northwest Arkansas Community College (NWACC) seeks a Senior Administrative Specialist to assist with communication among the programs of the Business and Computer Information Systems division. This role supports the Dean's office and coordinates divisional activities.

Responsibilities

• Manage day-to-day office operations for the Dean, including faculty relations, constituent communication, external partnerships, and coordination with local, state, and national organizations
• Coordinate the Dean’s meetings, communications, correspondence, and administrative support needs while handling confidential information with tact, discretion, and compliance with applicable College policies and FERPA regulations
• Carefully coordinate division course scheduling processes, including faculty load and compensation records, room scheduling, schedule entry, schedule changes, cancellations, and related updates in Workday, Ad Astra, and other College systems
• Maintain division operational processes and records, including timesheets, work orders, supply orders, purchase orders, book orders, grade books, degree plans, budget records, meeting records, and correspondence with outside entities
• Serve as a liaison for the division by providing information and assistance to students, faculty, staff, community organizations, governmental agencies, contractors, vendors, and other constituents regarding College programs, schedules, procedures, and requirements
• Prepare, track, and report budget information, including monthly budget reports and related financial documentation to support division operations
• Organize and maintain work files, reports, and division information using Excel, Word, Workday, Ad Astra, and other College software and database management systems
• Collaborate with administrative staff, campus clubs and organizations, committees, and division personnel on projects, student support activities, and other assigned initiatives
• Prioritize daily workflow, manage multiple projects, oversee assigned staff or work-study students, perform clerical support tasks

Qualifications

• Associate degree and one year of related administrative, business management, business education, or office support experience; or an equivalent combination of education and related experience
• Experience using Workday or similar enterprise resource planning, scheduling, or administrative systems
• Knowledge of computers, software applications, and office technology, including word processing, spreadsheets, databases, presentation software, mail merge, reporting tools, and College systems
• Knowledge of business mathematics and ability to analyze financial records, budget information, and related reports
• Ability to research, interpret, recommend, and apply administrative policies, procedures, and work program information using sound judgment and initiative
• Ability to establish and maintain effective working relationships, exercise tact and discretion, obtain cooperation, and support student success through responsive service
• Ability to plan, organize, prioritize, and manage multiple projects, workflows, and assigned staff or student workers within established guidelines

Skills

• Effective communication skills, both verbal and written
• Professional demeanor and customer service orientation
• Proficiency in using various office software applications
• Ability to analyze and interpret data
• Strong organizational and time management skills

Benefits

Northwest Arkansas Community College (NWACC) offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Details can be found in the Employee Handbook.

Pay

The rate of pay is $18.55 per hour. Higher compensation may be considered based on qualifications directly related to the position. Completed applications received by July 31, 2026, will be assured full consideration. Late applications will be reviewed as necessary to fill the position.

Minimum Qualifications

• Associate degree and one year of related administrative, business management, business education, or office support experience; or an equivalent combination of education and related experience
• Experience using Workday or similar enterprise resource planning, scheduling, or administrative systems
• Knowledge of computers, software applications, and office technology, including word processing, spreadsheets, databases, presentation software, mail merge, reporting tools, and College systems
• Knowledge of business mathematics and ability to analyze financial records, budget information, and related reports
• Ability to research, interpret, recommend, and apply administrative policies, procedures, and work program information using sound judgment and initiative
• Ability to establish and maintain effective working relationships, exercise tact and discretion, obtain cooperation, and support student success through responsive service
• Ability to plan, organize, prioritize, and manage multiple projects, workflows, and assigned staff or student workers within established guidelines

Physical Demands/Work Environment

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required.

Equal Opportunity Employer

NWACC is an Equal Opportunity Employer, please see our EEO policy.