Selling Supervisor, Cabazon Outlet - Marni

Since 1994, Marni has been recognized as the most artistic, color-savvy, life-embracing, off-beat brand in the luxury segment. With a constant aspiration to surprise and delight, Marni challenges traditional fashion codes, embracing creativity, art, color, and individuality in an intercultural environment built on passion and talent.

About the role

The Boutique Selling Supervisor will drive sales through exceptional client service, lead by example on the sales floor, and support the store management team in all aspects of store operations. This role plays a critical part in coaching and developing team members to deliver a world-class experience aligned with the brand’s standards.

Responsibilities

• Drive personal sales and exceed KPIs through a genuine passion for luxury fashion and client engagement.
• Maintain in-depth knowledge of luxury products and trends to educate and inspire both customers and team members.
• Foster and maintain strong relationships with VIP and loyal clients through clienteling strategies.
• Supervise, train, and motivate sales associates to meet and exceed individual and team sales targets.
• Provide ongoing coaching and feedback to enhance team performance and customer service standards.
• Support recruitment, onboarding, and continuous development of team members.
• Ensure the store operates efficiently by overseeing daily operations, including stock management and loss prevention.
• Uphold brand visual and merchandising standards to enhance the store’s appeal.
• Analyze sales reports and key performance indicators (KPIs) to identify trends and opportunities for growth.
• Ensure compliance with company policies, procedures, and luxury retail best practices.

Requirements

• 2+ years of experience in retail management or a related role.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Proficient with Microsoft Office Suite or related software.
• Experience in retail, luxury retail, or a service-oriented organization preferred.
• Strong project management skills with the ability to prioritize in a fast-paced environment.

Skills

• Leadership: Strong leadership, communication, and interpersonal skills.
• Knowledge: Understanding of luxury products, market trends, and high-end customer service expectations.
• Software: Proficiency in POS systems and CRM tools.
• Attributes: Passion for luxury retail, a customer-centric mindset, and the ability to thrive in a fast-paced environment.

Schedule

Flexible availability, including weekends, holidays, and early/late shifts as needed.

Pay

$22–$23 per hour.

Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.