Self Checkout Clerk

Job Description

Job Title: Self-Checkout Clerk
Department: Grocery
FLSA: Non-Exempt

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce; Service Managers
• Positions that Report to you: None

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service
• Escorts customers to products, secures items, loads/unloads heavy items, and passes along customer suggestions or requests
• Answers the telephone and provides friendly, helpful service to customers
• Assists with self-checkout lanes, educating customers on equipment usage, scanning products, processing payments, and bagging
• Stocks, faces, rotates merchandise, cleans shelves, and maintains cleanliness of the register area
• Reports improper cash levels, maintains inventory, and adheres to sanitation procedures
• Performs other job-related duties and special projects as required

Secondary Duties And Responsibilities

• Affords assistance to store management as needed
• Changes register tape and ribbons, assists in other areas of the store, and performs other job-related duties

Physical Requirements

• Must be physically able to exert up to 50 pounds of force frequently and up to 10 pounds of force constantly to move objects
• Frequent exposure to temperature extremes and possible dampness
• Possibility of equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents
• Fast-paced work environment

Working Conditions

• Frequent exposure to temperature extremes and possible dampness
• Possibility of equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents
• Fast-paced work environment

Equipment Used To Perform Job

• Pallet jack
• Box cutter
• Cash registers
• Traffic compactor
• Fork lift
• Calculator
• Telephone
• Intercom
• Cardboard compactor
• Copier
• Fax (within wage and hour guidelines)

Contacts

• Daily contact with customers, co-workers, suppliers/vendors, and the general public