Self-Checkout Attendant

About the role

Fond du Lac is a Wisconsin grocer dedicated to community service and guest satisfaction. We operate over 40 full-service supermarkets across Wisconsin. This position is located at a self-checkout register.

Responsibilities

• Greet every guest with friendliness and professionalism.
• Provide guidance on using self-checkout machines and assist with scanning, payment, and bagging.
• Maintain a clean and organized checkout area.
• Resolve basic technical issues with self-checkout machines and report malfunctions.
• Educate new users and manage traffic flow.
• Monitor transactions, assist lights, and guest behaviors for loss prevention.
• Participate in training sessions and provide feedback to improve processes.

Qualifications

• Experience as a cashier and bagger.
• Previous customer service or retail experience preferred.
• Basic technical proficiency and ability to troubleshoot equipment issues.
• Strong communication and interpersonal skills.
• Ability to remain calm and handle difficult situations effectively.
• Attention to detail and strong organizational skills.
• Ability to stand for extended periods and perform physical tasks.
• Ability to process information and merchandise through register systems.
• Ability to communicate with associates and guests.
• Ability to read, count, and write accurately.
• Ability to operate all equipment necessary to perform the job.
• Ability to multitask and manage multiple registers at a time.

Benefits

Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household. Receive weekly pay and a $1 premium per hour on Sundays and select holidays. Eligible for vision insurance and two dental coverage options. Offered are 3 weeks of paid parental leave, a fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Care Coaches. Additionally, the 401(k) plan provides a discretionary match to help associates save for retirement.