Seguin Deli - Food Service Rep - Part Time

Responsibilities

• Job Summary: As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.
• Customer Service Key Responsibilities & Essential Functions:
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products; assists them with selections
• Food Service / Production:
  • Prepares, packages, and merchandises fresh product effectively
  • Slices, packages, labels, rotates, and culls products for poor quality
  • Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
• Sales:
  • Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
• Food Safety:
  • Cleans and sanitizes display cases
  • Operates / maintains equipment properly
  • Complies with H-E-B food safety and sanitation standards
  • Complies with department / Store operating procedures
• Bakery Additional Department-Specific Responsibilities:
  • Records production and shrink to aid in production planning
  • Assists in technical areas as needed (e.g., baking, frying, and decorating)
  • Culls bakery products for poor quality, expiration dates
• Deli:
  • Takes care of service counter
  • Customers
  • Uses ordering system applications
  • Uses Fresh Production Planner
  • Performs inventory management processes (MSI, PAW) as required
  • If applicable, ensures catering orders are prepared and ready in time for Customer pickup
  • Performs all sanitation and maintenance tasks for Deli slicers
• Prepared Foods:
  • Serves / packages products at customer's request
  • Educates customers on preparation / reheating instructions of prepared foods
  • Prepackages condiments (sauces, dressings) for prepared