Security Training and Compliance Manager

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture positively impacting the communities and customers we serve.

About the role

This position administers, organizes, and conducts company and client training programs for all employees assigned to a client facility. The Training and Compliance Manager assesses several elements and alternatives, providing input to update policy and procedure based on client needs, trains new employees, assists lower-level personnel, and ensures client contract training and certification requirements are tracked and accounted for.

Responsibilities

• Responsible for monthly training and drill metrics and reports (presented to client in monthly and quarterly meetings).
• Responsible for client SOP updates and immediate dissemination of SOP updates to security supervisors and security staff, including retraining and counseling of trainers as appropriate.
• Create and implement a “train the trainer” program for OJT/New Hire training.
• Update and implement Supervisory Training Program.
• Maintain Incident Report standards and training.
• Integrate the AUS LMS system for the security team.
• Plan, organize, and conduct training programs, seminars, and conferences for all security personnel assigned to the client's facility.
• Write material for new training programs; review, evaluate, and modify existing and proposed programs; recommend appropriate changes to existing client LMS training programs.
• Prepare and distribute training aids such as instructional material, handouts, and evaluation forms; make presentations when necessary.
• Contact attendees and department representatives about training programs.
• Schedule appropriate classrooms and prepare the physical setup.
• Ability to work a flexible shift to accommodate training needs of staff on all shifts.
• Perform other duties as assigned by the account manager.

Requirements

• Ability to communicate with company employees, trainers from other companies, professional training group members, and consultants by phone, in person, or through correspondence.
• Ability to perform duties with minimal direction.
• Licensed by the New York State Department of State.

Pay

$120,000 - $130,000 / year