Security Technician II

About the role

We are looking for a Security Technician II to join our team in San Antonio, Texas in a contract role with the potential for a permanent position. This position focuses on supporting and improving access control and physical security environments through hands-on service, troubleshooting, and installation work. The ideal candidate is comfortable working directly with customers, resolving technical issues in the field, and helping maintain reliable security system performance.

Responsibilities

• Deliver on-site service for access control and security systems, including routine maintenance, repairs, and performance checks.
• Investigate and correct equipment, software, and network-related issues affecting physical security operations.
• Install and set up access control devices, supporting hardware, cabling, and related software components.
• Respond to customer support needs with professionalism, providing clear updates and effective technical solutions.
• Record completed service work, configuration updates, and diagnostic findings in a thorough and organized manner.
• Travel to local client locations to complete planned service visits as well as urgent response calls.
• Take part in an after-hours on-call schedule to address critical outages and restore system functionality when needed.
• Partner with implementation and project teams on system upgrades, site expansions, and new security deployments.

Requirements

• Hands-on experience working with access control, integrated security, or other physical security technologies.
• Strong diagnostic ability with a proven track record of resolving technical issues in customer environments.
• Background in field service or another client-facing technical support role.
• Working knowledge of low-voltage wiring, security devices, and associated hardware installation practices.
• Ability to travel within the local area to support customer sites as required.
• Valid driver’s license and dependable transportation.
• Familiarity with computer hardware, cable installation, and device support, including environments with Dell Technologies and Apple devices.
• Certifications such as Software House Installer/Maintainer, Software House Enterprise, or similar industry credentials are preferred.
• Legally authorized to work in the United States.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan.
• Access to free online training.

For more information, visit roberthalf.gobenefits.net.