Security Systems Technician

About the role

Diversified Systems in Knightdale, NC is seeking experienced Security System Technicians to join our team. This role focuses on the installation, service, testing, and maintenance of electronic security systems at various locations across the United States, with most work initially in North and South Carolina.

Responsibilities

• Install, service, test, and maintain electronic security systems, including access control, intrusion, and video surveillance.
• Interpret blueprints and update as-built documentation as needed.
• Maintain clear, professional communication with internal teams, contractors, and client personnel.
• Follow established procedures to ensure safe and authorized entry to all customer sites.
• Troubleshoot system issues accurately and efficiently.
• Adhere to company, client, and industry standards for quality and compliance.
• Travel as required for project assignments.

Requirements

• 3–4 years of experience in the low-voltage industry with demonstrated proficiency in electronic security systems.
• Hands-on experience programming, configuring, and troubleshooting access control systems and panels (e.g., DMP, Lenel, Genetec, Software House, AMAG, or similar).
• Strong ability to learn new systems and technologies.
• Excellent time management, organization, and problem-solving skills.
• Ability to work independently and collaboratively in a field-based environment.
• Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.
• Ability to travel as required for project and service work.

Qualifications

• Technical training or certifications related to low-voltage, security systems, or electronics (preferred).
• Experience with access control, intrusion, or video surveillance systems listed above (preferred).
• Experience with corporate, commercial, or multi-site environments (preferred).

Skills

• Strong low-voltage background.
• Excellent attention to detail.
• The ability to learn new technologies efficiently.

Benefits

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

We offer a comprehensive benefits package that includes:

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process.