Security Systems Service Technician

Main Responsibilities

• Additionally train and explain solutions to Partners for future reference.
• Troubleshooting: Diagnose variable issues on Partner systems and provide accurate diagnostic reports to the Service Coordinator.
• May require working on a variety of different systems.
• Programming: Ensures Partner systems are programmed to the highest standard and organized to work well for the client. Often includes customized programming to meet specific Partner needs.
• Communication: Respectfully communicates with all local Partner and internal staff on daily progress and all necessary information on any service call.
• Documentation: Completes service close out documentation, including Partner meetings/walkthroughs. Documents service quality and completes all required close out documents for invoicing.

Qualifications

• Expert background in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems.
• At least five (5) years of experience working in the commercial security systems field.

Physical Requirements

• Ability to lift/move equipment and tools weighing up to 50 lbs.
• Ability to work from ladders or man lifts at extended heights.
• Must be able to differentiate colors.
• Must be comfortable standing for long periods of time and complete overhead work for long periods of time.
• Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.